Help Shape the Future of the Niagara Association of REALTORS®
The Niagara Association of REALTORS® (NAR) is entering an exciting new chapter.
As part of our organizational evolution and commitment to delivering exceptional value to more than 1,500 REALTOR® members across Niagara, we are creating a brand-new leadership position: Manager, Professional Standards & Strategic Initiatives.
This is more than a Professional Standards role.
It is an opportunity to help shape the future of one of Ontario's leading real estate associations by protecting the integrity of the profession while driving strategic initiatives that strengthen member services, organizational excellence, education, advocacy, and innovation.
Working directly with the Executive Officer, this position will play an integral role in implementing NAR's Strategic Plan while helping lead projects that improve the member experience, support industry professionalism, and position the Association for continued success.
If you're someone who enjoys solving complex challenges, leading meaningful initiatives, building relationships, and making organizations stronger, we'd love to hear from you.
About NAR
The Niagara Association of REALTORS® is a professional not-for-profit association representing more than 1,500 REALTORS® across the Niagara Region.
We provide industry-leading MLS®, technology, advocacy, professional development, governance, and member services while promoting professionalism, housing attainability, and strong communities throughout Niagara.
Our team is collaborative, innovative, and committed to delivering exceptional service while continuously looking for better ways to support our members and our communities.
About the Opportunity
Reporting directly to the Executive Officer, the Manager, Professional Standards & Strategic Initiatives will provide leadership in the administration of the Association's Professional Standards program while supporting the implementation of strategic initiatives that advance organizational performance and member value.
This newly created position combines professional standards leadership with strategic planning, project management, organizational improvement, education, advocacy support, and research.
The successful candidate will work collaboratively across all departments and with volunteers, industry partners, and stakeholders to strengthen the Association's programs, policies, and services while ensuring professionalism remains at the heart of everything we do.
What You'll Be Responsible For
Professional Standards Leadership
- Lead the Association's Professional Standards program.
- Coordinate mediation, arbitration, and discipline processes acting as the Staff Liaison for the NAR Professional Standards and Arbitration Committee.
- Support hearing panels and case administration.
- Promote professionalism and ethical practice.
- Ensure fair, transparent, and consistent professional standards processes.
Strategic Initiatives
- Lead cross-department organizational projects.
- Support implementation of NAR's Strategic Plan.
- Research emerging industry trends and opportunities.
- Develop policies, procedures, and operational improvements.
- Identify innovative solutions that enhance organizational performance.
Professional Development
- Coordinate professionalism and leadership learning opportunities.
- Support REALTalk programming and educational initiatives.
- Collaborate on new member onboarding.
- Develop resources that promote professional excellence.
Advocacy & Research
- Research housing, legislative, and industry issues.
- Prepare briefing materials and policy research.
- Support advocacy initiatives and stakeholder engagement.
- Assist with government relations and strategic partnerships.
Organizational Leadership
- Work collaboratively with the Executive Officer and leadership team.
- Support organizational planning and continuous improvement.
- Foster innovation and strategic thinking throughout the Association.
- Help shape future initiatives that strengthen member value.
What We're Looking For
We're looking for someone who is naturally curious, collaborative, and motivated by making organizations better.
The ideal candidate demonstrates:
- Exceptional organizational and project management skills.
- Strong written and verbal communication.
- Confidence facilitating discussions and working with volunteers.
- The ability to analyze complex issues and recommend practical solutions.
- Excellent judgment, discretion, and professionalism.
- A collaborative leadership style.
- An interest in organizational strategy, governance, and continuous improvement.
- The ability to balance multiple priorities while maintaining attention to detail.
Experience in professional standards, dispute resolution, not-for-profit organizations, governance, real estate, law, public administration, education, or policy development would all be considered valuable assets.
Why Join NAR?
This role offers a unique opportunity to help shape the future of a respected professional association while working alongside an engaged leadership team committed to innovation, collaboration, and continuous improvement.
You'll have the opportunity to:
- Help build and shape a brand-new leadership role.
- Influence strategic organizational initiatives.
- Support professionalism within the real estate industry.
- Collaborate with industry leaders across Niagara and Ontario.
- Grow professionally while making a meaningful impact on the Association and its members.
Apply Today
If you're passionate about professionalism, leadership, strategic thinking, and building better organizations, we'd love to hear from you.
Please submit your résumé and cover letter outlining your qualifications and interest in joining the Niagara Association of REALTORS® through Indeed for consideration.
This is a newly created position as part of NAR's organizational evolution and commitment to strengthening member services, operational excellence, and strategic leadership. The successful candidate will have a unique opportunity to help shape the role, contribute to the Association's future direction, and make a lasting impact on the organization and the profession.
Job Types: Full-time, Permanent
Pay: $50,000.00 per year
Benefits:
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
Ability to commute/relocate:
- St. Catharines, ON L2R 4L4: reliably commute or plan to relocate before starting work (required)
Experience:
- Advocacy: 1 year (required)
- Research: 1 year (preferred)
- Communication skills: 1 year (required)
- Dispute Resolution: 1 year (required)
- Governance: 1 year (preferred)
Work Location: In person
