Front Desk Receptionist (Part-Time)
Metrotown Active Health | NailLift Canada
Burnaby, BC (Metrotown)
We're looking for a friendly, organized, and dependable Front Desk Receptionist to join our growing team.
This is an excellent opportunity for someone who enjoys working with people and wants to be part of a modern multidisciplinary healthcare and medical aesthetics clinic. We're looking for someone who takes pride in creating an exceptional patient experience and enjoys contributing to a positive, team-oriented workplace.
Schedule
- Saturdays (required)
- Weekday and Friday evenings (preferred)
- Vacation and sick-day coverage
- Additional shifts as available
Responsibilities
- Welcome patients and visitors with a warm, professional attitude.
- Answer phones, emails, and messages.
- Schedule appointments using Jane App.
- Process payments, invoices, and patient check-outs.
- Assist with patient intake and administrative tasks.
- Maintain a clean, organized, and professional reception area.
- Restock clinic and treatment room supplies.
- Assist with laundry, treatment room turnover, garbage removal, and daily clinic cleaning.
- Complete opening, closing, and daily operational checklists.
- Follow clinic policies, procedures, and standard operating procedures (SOPs).
- Work collaboratively with practitioners and the Front Desk Coordinator to help ensure the clinic runs smoothly.
We're Looking For Someone Who Is
- Friendly, professional, and dependable.
- Organized and detail-oriented.
- Comfortable multitasking in a busy healthcare environment.
- Confident using computers and learning new software.
- Reliable, punctual, and accountable.
- Comfortable following established systems and procedures.
- Adaptable and willing to assist wherever needed.
- A positive team player who takes ownership of their work.
- Passionate about providing exceptional customer service and patient care.
Physical Requirements
This role includes routine physical duties associated with clinic operations. Applicants should be comfortable:
- Standing and walking for extended periods.
- Bending, reaching, and performing routine cleaning tasks.
- Moving supplies and equipment throughout the clinic.
- Safely lifting and carrying up to 50 lbs (23 kg).
Assets (Not Required)
- Previous medical, dental, or allied health reception experience.
- Customer service or retail experience.
- Experience using Jane App.
- Experience in aesthetics (facials, skincare, sugaring, laser hair removal, etc.).
- Japanese language skills.
About Us
Metrotown Active Health is a modern multidisciplinary healthcare clinic located in the heart of Metrotown. We offer physiotherapy, massage therapy, acupuncture, medical aesthetics, foot care, and NailLift® treatments. As our clinic continues to grow, we're building a team that values professionalism, collaboration, continuous improvement, and exceptional patient care.
To Apply
Please send us your resume along with a brief introduction telling us about yourself, why you're interested in joining our team, and your availability.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Pay: From $20.00 per hour
Work Location: In person
