Overview
We are looking for a professional, organized, and friendly bilingual (French/English) part-time receptionist to join our team and help ensure the smooth running of our clinic.
Key Responsibilities:
- Support the smooth daily functioning of the midwifery clinic, including monitoring client wait times and communicating with midwives as needed
- Schedule, cancel, and reschedule client appointments efficiently
- Professionally handle incoming calls and visitors, providing support and accurate information regarding midwifery and office matters
- Retrieve messages from voicemail and email; direct urgent concerns to midwives promptly
- Record birth information and communicate lab/ultrasound results to midwives according to established protocols
- Record and respond appropriately to intake calls from prospective clients
- Provide information about midwifery services and intake procedures
- Assist with booking initial appointments for accepted clients
- Manage daily faxes and emails; organize and file mail, lab results, and hospital documents
- Manage loaning and returning of library books for clients, maintaining accurate records
- Coordinate lab specimen hand-off during clinic days
- Restock supplies in clinical rooms as needed
Qualifications:
- Fluency in both French and English (spoken and written) is required
- Strong organizational and communication skills
- Professional, compassionate, and client-focused demeanor
- Ability to multitask and work independently
- Familiarity with medical office procedures or experience in healthcare administration is an asset
- An understanding of pregnancy, birth, postpartum, and midwifery care in Ontario is a strong asset
Schedule:
- Monday, Wednesday, and Thursday with the possibility of additional hours when needed to cover the office administrator and the possibility of increasing hours in the future
Pay:
- Starting at $18.00 per hour with the possibility of increase based on qualifications and experience
- Probationary period of 3 months
Job Type: Part-time
Pay: From $18.00 per hour
Language:
- French (required)
- English (required)
Work Location: In person
