Job Description
Super Crunch Inc. offers innovative fresh fruit dessert products at highly established shopping centres and pop-up events. We currently operate at 5 mall locations and at least 100 festivals per year, including some of the biggest festivals in Canada. We're best known for our tanghulu, the #1 fresh fruit dessert on the market; inspired by traditional Chinese street food. Our tanghulu provides a multi-sensory experience and contemporary customization. Each tanghulu is meticulously skewered and dipped into a shimmering glaze of sweet syrup, creating a combination of satisfying crunch and eye-catching aesthetics. We aim to bring this vibrant and timeless tradition of candied fruit to modern palates throughout the country.
We're currently seeking a full-time Store Manager for our brand new location at West Edmonton Mall. Join us as we continue our journey to becoming Canada's leading dessert brand!
Website: www.supercrunch.ca
Responsibilities
- Lead, train, and supervise staff while providing ongoing coaching to foster a positive team culture.
- Conduct performance reviews and when necessary, conduct disciplinary actions.
- Work on the floor and demonstrate good team work and collaboration.
- Plan and organize daily operations, including staff scheduling and onsite evaluations.
- Monitor revenues and control labour and product costs to support profitability.
- Establish sales goals while motivating and inspiring the team to maintain sales goals.
- Manage inventory, product costs, and maintain supplier relationships.
- Balance cash, complete weekly reports, and ensure accurate record-keeping.
- Ensure compliance with health, safety, and sanitation standards and legislations.
- Provide good customer experience, ensuring a positive and memorable experience.
- Maintain consistent and proactive communication with senior leadership to ensure alignment with company goals, policies, and operational standards.
Requirements
- Eligible to work in Canada.
- Ability to work in a fast-paced environment.
- Ability to lift up to 40lbs and stand for long periods of time.
- Commitment to maintaining a clean, safe, and sanitary work environment.
- Flexible availability, including evenings, weekends, and holidays according to mall hours.
- 2+ years of experience in food service, and/or restaurant management.
Qualifications
- Excellent English communication skills, both written and verbal.
- Strong knowledge of scheduling, inventory management, and cash handling.
- Proven experience in leading, training, and developing teams of 10+ people.
- Strong customer service and interpersonal skills.
- Demonstrated leadership and people management skills.
- Highly organized with the ability to multitask and prioritize.
- Detail-oriented with strong problem-solving skills.
- A degree / diploma in business management or related subjects is an asset.
Accommodation Statement
We are committed to an inclusive, barrier-free hiring process. Applicants with disabilities who require accommodations during the interview or selection process should contact Human Resources at [email protected]. We will work with you to provide reasonable accommodations and ensure a fair process.
Pay: $20.00-$25.00 per hour
Benefits:
- On-site parking
- Store discount
Ability to commute/relocate:
- Edmonton, AB: reliably commute or plan to relocate before starting work (required)
Application question(s):
- What are your availabilities and how many hours can you commit to working on a weekly basis according to mall hours (10:00AM - 9:00PM)
Experience:
- Food management: 2 years (preferred)
Work Location: In person
