Who We Are
Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.
Our mission
AAE exists to further SFU’s mission and reputation by strategically fundraising for the university’s priorities and creating meaningful, lifelong connections with our donor and alumni community. We operate with integrity and professionalism as SFU’s fundraising, events, and alumni engagement experts—accountable for all the university’s fundraising activities within the private sector.
Our vision
AAE is recognized as a fundamental institutional partner at SFU and a leading university advancement and alumni engagement department in Canada. We work as one team with one goal to provide insight, knowledge-sharing and efficient systems and processes to support SFU’s growth and enhance fundraising performance.
About the Role
The Business Analyst provides day-to-day operational and project support for the Advancement & Alumni Engagement department's information systems with a primary focus on the Blackbaud Enterprise CRM platform. The role supports analyzing business needs, configuring systems, documenting business processes, and developing specifications for system enhancements and reports. The Business Analyst I conducts requirements gathering, application testing, user acceptance testing and identifies and resolves system issues, monitors data integrity, and participates in the preparation of training materials and delivery of end-user training. The role develops and maintains business knowledge of AAE operations and fundraising workflows to ensure positive downstream impacts on the department.
The ideal candidate is an experienced Business Analyst who can hit the ground running in a complex project environment. They excel at requirements gathering, stakeholder engagement, business process analysis, and project coordination. They are proactive, adaptable, and skilled at communicating complex information to project leaders and stakeholders. The successful candidate is capable of working independently while supporting project delivery in a fast-paced environment
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