Learning & Development Administrator
Full-Time | 6-Month Contract | Calgary, AB | Hybrid (4 Days In Office / 1 Day Remote)
Black Diamond Group owns and operates a portfolio of businesses specializing in modular buildings and remote and temporary workforce housing solutions, along with a digital marketplace for business-to-business crew travel management. We create value by providing differentiated solutions. We believe each customer and each project is unique and that we can tailor a combination of products and services that deliver an enhanced outcome. Our Way is to Create a Better Way – this is our challenge, our call to action, our why!
We believe that a clear strategic vision, with measurable objectives, along with disciplined accountability and data-based decision-making leads to successful outcomes. When we couple this approach with our values-driven, collaborative, safety conscious culture, we achieve top decile performance, deliver results, and have fun while doing it!
We offer careers, not jobs, and we strive for an environment where the best people come to work and feel rewarded for their contributions. We are a team of the best and the brightest in industry, and since our inception, we have led with a people-first approach. We give our employees ample opportunity to pursue their interests and passions and support them as their careers progress.
About the Role
Black Diamond Group is looking for a Learning & Development Administrator to support our Learning & Development team during a period of significant content development and learning system activity.
This role will primarily support ERP sustainment, onboarding, operational training, and leadership development initiatives by maintaining learning content, supporting our Learning Management System (LMS), and converting business documentation into learner-friendly resources.
A significant portion of this role involves leveraging Microsoft Copilot and other approved AI tools to support content development, documentation management, and administrative activities. The successful candidate will be expected to use AI tools effectively while ensuring all outputs are reviewed, validated, and aligned with business requirements.
This is an administrative and content support role. It is not responsible for learning strategy, facilitation, program design, stakeholder management, or project leadership.
What You'll Do
- Convert SOPs, process documentation, ERP materials, and operational procedures into learning guides, job aids, and learner resources.
- Support ERP learning content updates and maintenance.
- Build and update content within Articulate Rise.
- Support LMS administration, learner enrollments, and training assignments.
- Maintain learning content, training records, and documentation.
- Coordinate SME feedback and update learning materials.
- Support onboarding and operational training initiatives.
- Assist with learner communications, scheduling, and training administration activities.
- Maintain content libraries, document repositories, and version control practices.
- Use Microsoft Copilot to support content development, documentation management, and administrative tasks.
Required Qualifications
- Professional experience using Microsoft Copilot, including creating effective prompts, evaluating outputs, and validating AI-generated content against source documentation.
- 0–3 years of experience in administration, training administration, learning administration, HR administration, documentation management, or a related field.
- Experience working with SOPs, process documentation, ERP documentation, or business documentation.
- Strong written communication, organization, and attention to detail.
- Strong proficiency with Microsoft Office (Word, Excel, PowerPoint).
Nice-to-Have Qualifications
- Experience supporting training programs, onboarding activities, or learning operations.
- Experience with Learning Management Systems (LMS).
- Experience with Articulate Rise.
- Technical writing or documentation experience.
- Experience supporting ERP or system implementation projects.
Why Join Us?
This is an opportunity to gain hands-on experience supporting ERP sustainment, onboarding initiatives, learning systems, operational training, and leadership development programs across Black Diamond Group. You'll work closely with the Learning & Development team while helping build and maintain learning resources that support employees across multiple business units.
For more information, please visit www.BlackDiamondGroup.com
We are an Equal Opportunity Employer
Black Diamond Group Limited is committed to diversity, equal opportunity and ensuring that our employees have the ability to thrive in an inclusive environment. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, national origin, age, disability or any other legally-protected factors. Accommodation for applicants with disabilities is available upon request during the recruitment process.
Company: Black Diamond Group
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