Job Summary
We are seeking a detail-oriented and organized Medical Administrative Assistant to join our healthcare team. The ideal candidate will provide exceptional front desk support, manage electronic medical records, and assist with administrative tasks within a busy medical or dental office. This role requires strong communication skills, proficiency with office software, and familiarity with medical and dental terminology. The Medical Administrative Assistant plays a vital role in ensuring smooth daily operations and delivering excellent patient service.
Responsibilities
- Greet patients and visitors professionally at the front desk, creating a welcoming environment
- Manage multi-line phone systems to schedule appointments, answer inquiries, and direct calls appropriately
- Maintain accurate electronic medical records using systems such as Epic and Dentrix
- Verify patient insurance information and process billing or payments as needed
- Assist with appointment scheduling, rescheduling, and cancellations
- Prepare and organize patient charts, forms, and other documentation
- Support clinical staff by handling administrative tasks related to patient flow and record keeping
- Ensure the reception area remains clean, organized, and professional at all times
- Perform general office duties including data entry, filing, and correspondence management
Qualifications
- Prior experience as a Medical Administrative Assistant preferred
- Proficiency with Electronic Medical Records (EMR) systems such as Epic or Dentrix required
- Strong knowledge of medical terminology and dental terminology is highly desirable
- Experience with office software including Microsoft Office Suite is essential
- Excellent communication skills for interacting with patients and team members
- Ability to handle multi-line phone systems efficiently in a fast-paced environment
- Previous office experience in healthcare settings is preferred but not required
- Strong organizational skills with attention to detail and accuracy
- Ability to work independently while managing multiple priorities effectively
Pay: $17.38-$28.92 per hour
Benefits:
- Extended health care
- On-site parking
Education:
Experience:
- Medical Administrative Role: 5 years (required)
- Medical office: 5 years (required)
Language:
Work Location: In person
