Overview:
Fountain Tire Callingwood (6603 177 Street NW), is searching for a friendly and knowledgeable Service Manager to manage the operations of the service department to drive productivity, quality assurance and to promote a high level of customer satisfaction.
What’s in it for you?
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Competitive compensation
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We take care of you and your family with our impressive health, dental and vision benefits
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A retirement savings plan with company matching to help you achieve your financial goals
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We will develop your skills and certifications with our excellent training
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Regular day shifts with the opportunity for money-making overtime
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Save your money with our staff discounts on tires, parts and mechanical services at all Fountain Tire locations
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The opportunity for growth that includes the potential to enter our management training program and own your own Fountain Tire store!
As a Service Manager, your duties will include:
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Overseeing and managing mechanical and tire services
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Setting quality standards and maintaining the quality of all shop activities
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Ensuring completion of shop maintenance and repair work
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Addressing customer complaints and inquiries in a courteous, professional manner
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Advising technicians of work that must be completed
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Ensuring technicians compliance with company standards regarding quality, safety, and customer service
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Managing the morale in the shop by setting and demonstrating a strong business ethic for dealing with employees, suppliers and customers
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Maintaining the cleanliness of the shop
Our ideal candidate has/is:
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3-5 years’ experience as a Service Manager, Service Advisor providing Service Estimation or Automotive Service Technician
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Knowledge of mechanical services
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Effective leadership skills, with a strong focus on operations and business processes
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High level of integrity and accountability
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A customer service focus
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Ability to develop and maintain effective relationships with team members and customers
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Strong communication, and interpersonal skills
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Continuously looking to learn and use new skills and the demonstrated ability to recognize opportunities for improvements
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Flexible, patient, and calm when working with tight schedules
Interested and qualified? Please apply on-line or in-store today.
