Job Summary
We are seeking a dedicated and experienced Housekeeping Manager to oversee the cleanliness and maintenance of our hospitality facility. The ideal candidate will have a strong background in cleaning operations, hotel experience, and hospitality management. This role involves supervising housekeeping staff, ensuring high standards of cleanliness, and maintaining efficient cleaning procedures across all areas. The Housekeeping Manager plays a vital role in delivering exceptional guest experiences by maintaining a clean, safe, and welcoming environment.
Duties
- Supervise and coordinate daily housekeeping operations to ensure cleanliness standards are met consistently.
- Train and mentor housekeeping staff on cleaning procedures, safety protocols, and customer service expectations.
- Develop and implement cleaning schedules for guest rooms, public areas, and back-of-house spaces.
- Conduct regular inspections to ensure quality control and address any deficiencies promptly.
- Manage inventory of cleaning supplies and equipment, ensuring proper usage and stock levels.
- Collaborate with other departments to coordinate cleaning activities around guest check-ins/check-outs and special events.
- Enforce safety policies related to industrial cleaning and custodial practices to maintain a safe working environment.
- Handle guest complaints related to cleanliness efficiently and professionally.
- Maintain detailed records of housekeeping activities, staff schedules, and supply usage.
Requirements
- Proven experience in cleaning operations, hotel housekeeping management, or custodial services.
- Strong knowledge of hospitality standards, industrial cleaning techniques, and safety protocols.
- Excellent leadership skills with the ability to motivate and manage a team effectively.
- Exceptional organizational skills with attention to detail in maintaining high cleanliness standards.
- Ability to train staff on various cleaning methods and safety procedures.
- Prior experience in hospitality or hotel environments is highly preferred.
- Strong communication skills for coordinating with staff and other departments.
- Ability to work in fast-paced environments while maintaining professionalism and efficiency.
This position requires a proactive individual committed to maintaining the highest standards of cleanliness within our facility while fostering a positive team environment.
Pay: From $50,000.00 per year
Benefits:
- Dental care
- Extended health care
- On-site parking
- Vision care
Ability to commute/relocate:
- Kingston, ON K7K 7E6: reliably commute or plan to relocate before starting work (required)
Application question(s):
- DO YOU HAVE PREVIOUSE HILTON EXPERIENCE
- ARE YOU ABLE TO PROVIDE A POLICE CLEARANCE REPORT IF HIRED
Experience:
- HOUSEKEEPING MANAGER: 2 years (required)
Licence/Certification:
- WHMIS Certification (required)
Location:
- Kingston, ON K7K 7E6 (preferred)
Work Location: In person
