Who we are!
Kamloops Immigrant Services (KIS) is a non-profit organization that serves the needs of immigrants, migrants, and newcomers in Kamloops and the district. Our primary goal is to assist them in building a better future and feeling at home in their new community. We offer free programs and services to help them overcome the challenges of adapting to a new country.
About the position
The Community Connections Coordinator at KIS plays a dynamic and impactful role in bringing people together and building a vibrant, inclusive community for newcomers in Kamloops. This position leads the development and delivery of engaging programs and activities, including informal language learning, community engagement, Indigenous–Newcomer connections, well-being navigation, children and youth activities, and sports and recreation. These programs help newcomers build connections, access supports, and feel welcomed, included, and empowered in their community
If you’re passionate about community-building, creativity, and making a real difference, this role offers a unique opportunity to shape experiences that truly matter.
Your responsibilities:
- Plan and execute community events, workshops, and activities to foster connections and awareness among newcomers.
- Coordinate event logistics, including inventory management, participant transportation arrangements, facility access, catering, signage, and accommodations for special needs.
- Develop, implement, and evaluate communication tools to inform participants about upcoming events, workshops, and community activities, enhancing public awareness.
- Collaborate with internal departments to advocate for new activities based on clients' needs and ensure internal teams are informed of planned activities and events.
- Track client information and attendance, maintain comprehensive records and databases on program participants, and document participant activities.
- Ensure a positive and safe environment for all clients and participants.
- Serve as the primary contact for agency events.
- Collaborate with the Volunteer Coordinator to develop strategies to maintain volunteer engagement, contributions, and accurate volunteer data and hours records.
- Identify opportunities for collaboration and partnerships with other community agencies and resources.
- Liaise with professional associations, cultural groups, schools, and other community groups to promote agency programs, services, workshops, and events.
- Maintain relationships with community members, organizations, and local stakeholders.
- Manage correspondence, financial records, and statistical reports related to workshops and events.
- Maintain accurate records, perform data entry, and generate statistical reports using iCare, KIS Dashboard, and participate in Provincial & Federal narrative reports.
- Create a monthly calendar using Publisher, plan activities two months or more in advance, and remind team members to submit their program info with posters. Ensure the calendar for the following month is prepared by the second-to-last week of the current month.
- Attend workshops and events, especially with new presenters/facilitators, providing feedback, guidance, and collecting client feedback (verbal and surveys) to support the agency's mission.
- Perform other related duties as assigned.
What you bring
- Strong organizational and project management skills with the ability to manage multiple programs simultaneously with minimum 2+ years of experience in community programming, settlement services, or a related field.
- Post-secondary education in social services, community development, or a related field is an asset.
- Excellent verbal and written communication skills in English. Proficiency in additional languages is an asset.
- Proactive approach to problem-solving, with the capacity to identify needs and take independent action.
- Strong organizational and event coordination abilities, with keen attention to detail and the capacity to multitask effectively.
- Strong interpersonal skills and a collaborative team player, with the ability to communicate effectively across cultures.
What Sets You Apart:
- Exceptional organizational, time management, and general management skills.
- Excellent community engagement and relationship building.
- Demonstrated ability to support and coach facilitators, staff and volunteers, fostering motivation and productivity.
- Ability to thrive under pressure, meet deadlines, and manage stressful conditions effectively.
- Results-oriented mindset, flexibility, and dedication to delivering high-quality work.
- Self-motivated and capable of working with minimal supervision, while also being a quick learner and adaptable to a flexible schedule and travel requirements.
- Service-oriented mindset, committed to helping the organization achieve its objectives and targets.
- Proficiency in solution-focused thinking, with a focus on analytical problem-solving.
- Ability to manage self-care and resources effectively, prioritizing personal well-being and professional responsibilities.
Additional Requirements:
- Proficiency in Office 365 and MS Word.
- Legally authorized to work in Canada
- Clear provincial criminal record check.
- Possess a valid Canadian driver’s license and a reliable vehicle (required).
- Physical ability to carry out the duties of the position.
- Availability to work some evenings and weekends.
What’s In It for You·
- Competitive pay rate of $30–$31 per hour, aligned with experience·
- Comprehensive benefits package, including health, dental, and vision coverage after six months and RRSP after one year.
- Opportunities for professional development and ongoing learning.·
- A collaborative and supportive work environment committed to diversity and inclusion.
Pay: $30.00-$31.00 per hour
Benefits:
- Dental care
- Extended health care
- Mileage reimbursement
- On-site parking
- RRSP match
Application question(s):
- Are you legally authorized to work in Canada ?
- Do you have experience conducting community events?
Licence/Certification:
- Class 5 Canadian Driving Licence and a reliable car? (preferred)
Work Location: In person
