Responsibilities
Provides systems administration and systems operations support, including setting up user access, user profiles, backup and recovery, day-to-day computer systems operations.
Perform software upgrades, apply patches, and provide customer interface to ensure requested changes are implemented, monitor computer workload trends and make adjustments to ensure optimum utilization of computer resources. Upkeep, configure, install and support the clients’ network and coordinate the various systems.
General Skills
Experience at the specified experience level setting up user access and user profiles, backup and recovery, and day-to-day computer systems operations
Experience with one or more operating systems
Experience with one or more hardware platforms
Experience with information retrieval packages
Experience with one or more communications protocols
Experience with middleware and gateways
Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; and interpersonal skills
A team player with a track record for meeting deadlines
Desirable Skills
Experience with distributed and networked systems
Awareness of emerging IT trends
Experience in one or more programming languages
Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
