ABOUT US
Siloam Mission is a Christian-based non-profit service organization for Manitobans who have experienced homelessness and who struggle with mental health issues, physical and cognitive disabilities, addictions, or trauma. Founded in 1987, the mission provides emergency shelter, meals and clothing, supportive housing, and a variety of healing, support, and recovery services to help people transform their own lives and reach their full potential.
What matters to you?
Being in a work culture that operates out of their core values of HEART (holistic, equity, altruism, relationships, and truth and reconciliation) - embracing diversity, promoting equality and inclusion.
JOB SUMMARY
Reporting to the Director of Philanthropy and Community Engagement, the Major Gifts Officer is responsible for developing, managing and growing a portfolio of current and emerging donors capable of making major gifts to advance Siloam Mission’s wide range of program, capital, and operational priorities.
Through strategic relationship management, this position identifies, cultivates, solicits, secures and stewards philanthropic support from individuals, corporations and foundations across a variety of giving opportunities, including major and legacy gifts.
Guided by Siloam Mission's Mission, Vision, Values and Strategic Plan, the Major Gifts Officer builds meaningful, long-term relationships that align donor interests with organizational priorities while providing an exceptional donor experience. Through thoughtful stewardship, portfolio management, collaboration and data-informed fundraising practices, this role contributes to achieving Siloam Mission's annual fundraising goals and long-term sustainability.
KEY DUTIES & RESPONSIBILITIES
Portfolio & Relationship Management
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Develop and manage individualized cultivation, solicitation and stewardship plans for a portfolio of 60-80 current and prospective donors through engagement, retention and growth.
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Manage a portfolio of legacy and emerging major gift donors and prospects using internal data, external research and relationship networks.
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Lead solicitation strategies and gift requests that advance annual fundraising goals.
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Identify opportunities to deepen donor engagement across multiple giving opportunities, including major and legacy gifts.
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Build and foster meaningful long-term relationships with donors through personal visits, tours, phone calls, correspondence, events and other engagement opportunities.
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Maintain accurate portfolio activity, contact reports and next steps through an established moves management process.
Donor Stewardship & Recognition
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Provide exceptional stewardship by ensuring timely gift acknowledgement, meaningful impact reporting and ongoing donor engagement.
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Coordinate personalized donor recognition activities in accordance with Siloam Mission's donor recognition practices.
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Maintain regular communication with donors regarding the impact of their philanthropic support.
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Represent Siloam Mission at community events, donor meetings, networking opportunities and other external engagements.
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Support donors through complex giving opportunities involving estates, securities, insurance, donor-advised funds or other planned giving arrangements while encouraging independent legal and financial advice where appropriate.
Systems, Financial Management & Reporting
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Maintain accurate donor records, gift documentation, contact reports and pipeline activity within the donor database.
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Utilize CRM systems and fundraising analytics to manage donor activity, monitor portfolio performance and fundraising effectiveness, and identify emerging opportunities.
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Prepare regular reports on portfolio activity, fundraising performance, pipeline development, forecasting and key performance indicators.
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Collaborate with Finance to ensure gifts are accurately documented, allocated, reconciled and administered according to donor intent.
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Works with operational staff to provide meaningful gift impact reports to donors.
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Monitor fundraising trends, portfolio metrics and donor data to inform planning and continuous improvement.
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Ensure all fundraising activities comply with CRA charitable regulations, organizational policies, donor intent, privacy legislation, and ethical fundraising standards.
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Stay informed about fundraising trends, funding opportunities, and best practices within the Canadian non-profit sector.
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Meet established portfolio activity, stewardship, solicitation and revenue goals while contributing to departmental fundraising objectives.
Collaboration & Organizational Engagement
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Collaborate with internal stakeholders to identify funding opportunities and develop compelling donor-centred proposals, cases for support and presentations that align donor interests with organizational priorities.
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Participate in the development and execution of fundraising strategies, campaigns, and initiatives.
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Remain knowledgeable about Siloam Mission's programs, services and strategic priorities to effectively communicate organizational impact.
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Participate in professional development to maintain current knowledge of fundraising trends, legislation and best practices.
EDUCATION & EXPERIENCE
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Post-secondary education in Fundraising, Business, Communications, Public Relations, Marketing or a related field, or an equivalent combination of education and experience.
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Certified Fund-Raising Executive (CFRE) designation or in progress an asset.
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Minimum 3 years of progressive experience in fundraising, business development, relationship management, sales or a related role involving donor or client relationship management.
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Previous success developing and maintaining long-term stakeholder relationships.
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Demonstrated success managing a robust portfolio and working toward measurable performance targets.
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Experience working with a diverse array of stakeholders, including key volunteers to support fund development objectives.
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Valid Manitoba Class 5F driver's license, acceptable driver's abstract and access to a reliable vehicle.
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Satisfactory Criminal Record Check with Vulnerable Sector Search and Adult Abuse Registry Check.
KNOWLEDGE/SKILLS/BEHAVIORS
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Exceptional relationship-building and interpersonal skills.
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Excellent written, verbal and presentation communication skills.
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Strong active listening, negotiation and influencing abilities.
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Demonstrated ability to build trust while working with highly confidential and sensitive information.
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Excellent organizational skills with the ability to manage multiple priorities and competing deadlines.
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Strong analytical and problem-solving skills with the ability to interpret fundraising data and trends.
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Demonstrated initiative, sound judgement and ability to work independently while contributing to a collaborative team environment.
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Proficiency using CRM databases; experience with DonorPerfect is an asset.
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Strong Microsoft Office skills, including Outlook, Word, Excel and PowerPoint.
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Knowledge of fundraising ethics, donor stewardship principles and applicable privacy legislation.
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Understanding of planned giving principles, charitable tax receipting and philanthropic best practices is considered an asset.
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Familiarity with issues surrounding poverty, homelessness and social services is an asset.
RELATIONSHIP
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Reports to the Director of Philanthropy and Community Engagement.
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Works collaboratively with the Development team, Senior Leadership Team, Finance, Communications and Program teams.
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Builds and maintains relationships with donors, volunteers, corporations, foundations, professional advisors, community partners and external stakeholders.
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Represents Siloam Mission within the community while maintaining positive and professional relationships.
WORKING CONDITION
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Monday to Friday, 8:00 a.m. to 4:30 p.m., with occasional evenings and weekends.
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Combination of office-based work, donor meetings, community events and off-site visits.
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Frequent local travel within Winnipeg and occasional travel throughout Manitoba.
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Moderate periods of sitting, computer work and occasional lifting of materials for events.
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Flexibility to attend donor events and organizational functions outside regular business hours.
WORKPLACE SAFETY AND HEALTH
The incumbent contributes to making the organization safe for clients and staff and recognizes the importance of reporting unsafe situations and participating in follow-up reviews as a learning opportunity.
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Provides a safe environment by ensuring adherence to Workplace Safety and Health Regulations and Policies, Infection Control Guidelines, WHMIS and Safe Work Procedures
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Immediately investigates and recommends corrective action on any unsafe acts, work conditions, incidents, near misses, injuries or illnesses
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Demonstrates understanding of role and responsibilities in fire prevention and disaster preparedness and participates in safety and health training programs including the facility’s Fire, Disaster and Evacuation Plan
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Supports an environment which avoids, prevents and corrects all activities or actions which may result in an adverse outcome in the delivery of services. Community Member safety is a standing item for all individual and departmental meetings
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If applicable the use of proper PPE and respiratory equipment is provided by the manager of the department and must be worn as suggested
CONDITIONS OF EMPLOYMENT
- The successful candidate must maintain legal eligibility to work in Canada. If the successful candidate possesses a work permit, it is their responsibility to ensure the permit remains valid.
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A Police Information Check satisfactory to the employer will be required from the successful candidate, at their expense. To obtain Police Information Check information please visit https://www.winnipeg.ca/police/services/online-record-checks.
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The successful candidate must provide a satisfactory Adult Abuse Registry check. To obtain an Adult Abuse Registry application please visit: Province of Manitoba | Families | Adult and Child Abuse Registry (gov.mb.ca)
Siloam Mission Inc. promotes Employment Equity and is strongly committed to building a skilled and diverse workforce reflective of Canadian society. Therefore, we encourage candidates to voluntarily self-identify on their application if they are members of the underrepresented groups (women, Indigenous persons, a person with a disability, or a visible minority).
Salary: $53,321 - $72,140
Siloam Mission offers a competitive compensation package, including comprehensive health and dental benefits, a pension plan, paid time off, and additional wellness supports, as well as opportunities for professional growth and development. We follow a structured salary guide to ensure fair, equitable, and consistent compensation across our team, taking into account directly related experience and internal equity in all offers.
CLOSING DATE:
Please include cover letter, resume, and three (3) work references for consideration.
