Coordinator, Intake & Conflicts
Contract (15 months)
Are you a highly organized professional with strong attention to detail?
Do you thrive in a fast-paced environment where accuracy, confidentiality, and decision-making are essential?
The Company
Our client is a leading national law firm with a strong reputation for excellence and client service. They are seeking a Coordinator, Intake & Conflicts to join their national Matter Lifecycle team and support critical risk management and intake processes.
Company Perks and Rewards
- Competitive compensation package
- Mostly remote work
- Collaborative, supportive, and professional team environment
- Opportunity to work closely with lawyers, PAs, and risk teams
The Job
As a Coordinator, Intake & Conflicts, you will support the firm’s intake and conflicts processes, ensuring compliance, accuracy, and efficiency across all new business and lateral hire matters.
Your key responsibilities will include:
- Review client and matter intake requests for compliance with firm policies and procedure
- Open new clients and matters in line with internal protocols
- Establish and maintain confidentiality screens and ethical walls
- Support lateral hire onboarding processes for lawyers and staff
- Review and process engagement letters and Know Your Client (KYC) documentation
- Conduct conflict searches and interpret results to support risk assessment
- Facilitate the file opening process by guiding lawyers and assistants on best practices
- Triaging and managing intake and conflicts-related email requests
- Coordinate approvals and escalate issues where required
- Support ongoing improvements to intake workflows and processes
What you bring to the job
The ideal candidate is detail-oriented, calm under pressure, and confident working within structured legal processes.
You also bring:
- Minimum 3 years’ experience in a legal or professional services environment (preferred)
- Strong understanding of KYC and legal conflicts principles (asset)
- Experience working with databases and interpreting search results
- Excellent organisational and time management skills
- Strong communication and interpersonal abilities
- High attention to detail with excellent proofreading skills
- Ability to manage competing priorities in a fast-paced environment
- Proficiency in MS Office (Word, Excel, Outlook, Teams, Adobe Acrobat)
- Experience with Intapp Open, Aderant, or iManage is an asset
Qualified job seekers are asked to apply with attention to Shannan Willoughby.
We look forward to hearing from you, but please note that only shortlisted candidates will be contacted.
Options Consulting Solutions is an equal opportunity employer and welcomes applications from all individuals.
Applicants selected for an in-person interview will be asked whether specific accommodations are needed to support a personal disability.
You can also find more jobs that may be suited to you on the Options Consulting Solutions Indeed and LinkedIn pages. Follow us on Facebook for job searching tips and other updates.
Pay: $48,000.00-$65,000.00 per year
Work Location: Hybrid remote in Calgary, AB T2P 0R3
