The Clarkson Pump & Patio
About Us
The Clarkson Pump & Patio is a well-established, high-energy restaurant within The Pump Group.
We’re known for great food, genuine hospitality, and creating memorable experiences — from lively weekend service to private events, music bingo, trivia nights, chef’s dinners, and seasonal celebrations. This location plays an important role within our group and often helps shape how we operate, host, and grow.
The Pump Group is a growing hospitality company built on strong culture, solid systems, and the belief that restaurants should be both fun to work in and well run.
Who We’re Looking For
We’re looking for a modern hospitality leader — someone hungry, curious, and driven — who wants to grow with us.
This role is perfect for someone who:
- Understands the operation inside and out
- Leads from the floor, not from the office
- Is tech-savvy, organized, and comfortable using systems to make life easier
- Believes great leadership is about setting the standard, not barking orders
- Enjoys variety — from regular service to events and special programming
You do not need 20 years of GM experience. In fact, we’d rather teach the right person how we do things than un-teach bad habits.
Key Responsibilities
Leadership & Culture
- Be a visible, steady leader throughout the restaurant
- Support and strengthen an already positive team culture
- Coach, mentor, and develop managers and team members
- Hold high standards with fairness and clarity
Operations
- Oversee day-to-day FOH and BOH operations
- Ensure consistent, high-quality guest experiences
- Maintain strong standards for food, service, cleanliness, and organization
- Step in where needed — this is a hands-on role
Events & Guest Experience
- Oversee execution of private events, buyouts, and in-house programming
- Work with leadership and marketing to ensure events run smoothly
- Balance guest experience with operational flow and team well-being
People & Training
- Hire, train, and support supervisors and hourly team members
- Build schedules that balance performance, labour targets, and sustainability
- Run regular check-ins, coaching conversations, and performance reviews
- Be actively involved in onboarding and training
Financial & Business Acumen
- Understand and manage key KPIs (sales, labour, prime cost, etc.)
- Identify opportunities to improve performance without compromising experience
- Take ownership of results and continuous improvement
Technology & Systems
- Use POS, scheduling, reporting, and communication tools effectively
- Maintain strong systems in a fast-moving environment
- Help refine processes that can support long-term growth
Our Philosophy
At The Pump Group, we believe:
- Great leaders serve their teams
- Culture matters as much as numbers
- Restaurants should be places people are proud to work
If you’re a thoughtful, driven leader who enjoys building teams and running great service — we’d love to meet you.
Job Type: Full-time
Pay: $70,000.00-$80,000.00 per year
Benefits:
- Dental care
- Discounted or free food
- Extended health care
- On-site parking
- Paid time off
- Store discount
- Vision care
Application question(s):
- Tell us about a time you led from the floor during a tough or busy service. What did you do, and how did your presence impact the team?
- What’s one system, tool, or process you’ve used (or introduced) that made a restaurant run better — and why?
- What’s your favourite restaurant (anywhere), and what do they do really well that you think more restaurants should learn from? What keeps you going back?
- If you started tomorrow, what is the first thing you would want to understand or improve in your first 30–60 days?
Experience:
- Restaurant: 5 years (required)
Licence/Certification:
Work Location: In person
