WE'RE HIRING! Casual Shelter Support Worker
Location: Hope, BC
Wage: $25.95/hour (Grid 10 – Union Position)
Status: Casual | Union Membership Required
Open to All Applicants!
Do you thrive on empowering others, offering compassionate support, and creating a safe, welcoming environment? Are you ready to make a real difference in the lives of vulnerable poeple? If yes – we want you on our team!
About Us:
At Cedar Strong Prevention and Intervention Society, we’re more than just a team – we’re a community dedicated to healing, empowerment, and growth. Our Transition House is a trauma-informed, inclusive, and supportive space that helps women and their children reclaim their safety and build brighter futures.
The Role:
As a Casual Shelter Support Worker, you’ll work closely with residents to support their journey. Whether it’s creating safety plans, offering support, or connecting them with key community resources, your work will be vital in helping others feel seen, heard, and safe.
What You'll Be Doing:
- Support Residents: Provide non-judgmental, trauma-informed care and emotional support. Help residents set goals and navigate available resources.
- Crisis Response: Answer calls and offer crisis intervention.
- Intake & Discharge: Welcome new residents, conduct assessments, and ensure a smooth, supportive transition when they move on.
- Documentation & Admin: Maintain clear and accurate case notes and reports using software.
- Secure Space: Help maintain a clean, safe, and supportive living space.
- Advocate & Empower: Accompany residents to appointments, case planning goals.
- Stay Sharp: Keep up-to-date on social issues that impact those affected by homelessness, substance use and other social issues, attend training, and grow alongside the Cedar Strong team.
What You Bring:
- Diploma in a related human/social services field
- At least 1 year of related experience (paid or volunteer)
- Training in Trauma-Informed Practice, De-escalation training, CPR/First Aid
- Ability to work independently and as part of a close-knit team
- Excellent communication, organization, and problem-solving skills
- A commitment to ethical, inclusive, and non-judgmental support
Other Requirements:
- A valid Class 5 BC driver’s license and access to a vehicle with business insurance
- Comfortable with some physical work (donation sorting, cleaning, etc.)
- Emotionally resilient, flexible, and grounded in professional boundaries
Why Join Cedar Strong?
- Make a meaningful impact – every shift, every call, every day
- Be part of a supportive, inclusive team that celebrates personal and professional growth
- Flexible casual schedule – pick up shifts that work for you
- Training and development opportunities to keep your skills fresh and relevant
Ready to bring your heart, skills, and spirit to our incredible team?
Apply now and help us build a stronger, safer community – one step at a time.
Cedar Strong is committed to employment equity and values diversity. We welcome applications from all qualified individuals.
Job Type: Casual
Pay: From $25.95 per hour
Ability to commute/relocate:
- Hope, BC: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (preferred)
Experience:
- Social Services Occupations: 1 year (required)
Location:
Work Location: In person
