Greater Vancouver Community Services Society (GVCSS) is seeking an experienced Human Resources Manager to lead our HR function and provide trusted, practical HR leadership across the organization.
This newly created role is initially offered as a one-year contract, with potential for a longer-term opportunity as GVCSS continues to assess its future HR needs.
Reporting directly to the Chief Executive Officer, you will lead a small HR team of two and serve as a trusted advisor to the CEO, Directors, managers and supervisors. This is a broad, hands-on senior generalist role with significant responsibility for labour relations, employee relations, HR programs and services, policy and organizational support.
We are looking for an experienced HR professional who is comfortable both leading the function and remaining connected to the day-to-day work. Strong experience working in a unionized environment is essential.
WHAT YOU'LL DO
In this role, you will:
- Lead and oversee the Human Resources function, ensuring HR practices and services support GVCSS's operational needs, priorities and values.
- Advise the CEO, Directors, managers and supervisors on employee relations, performance management, organizational change and complex people matters.
- Lead the interpretation and application of collective agreements and provide guidance on grievances, progressive discipline, displacement and other labour relations matters.
- Build constructive relationships with union representatives and represent GVCSS in grievance resolution meetings and third-party proceedings, as appropriate.
- Lead and support workplace investigations and complex employee relations matters.
- Oversee HR programs and services including recruitment and onboarding, compensation and classification, performance management, training and development, occupational health and safety, HR systems and employee records.
- Provide leadership and oversight for attendance and disability management, workplace accommodations, return-to-work processes and WorkSafeBC claims.
- Collaborate with Finance on employee benefits and provide HR guidance and support to employees as appropriate.
- Lead, coach and support a small HR team of two, establishing priorities and ensuring responsive and effective HR service delivery.
- Develop and maintain HR policies, procedures and practices, ensuring compliance with legislation, collective agreements and organizational requirements.
- Identify opportunities to strengthen HR systems, processes and the overall employee and leader experience.
- Participate in leadership discussions and organizational initiatives, bringing an HR and people perspective to planning and decision-making.
WHAT YOU BRING
- A bachelor's degree in Human Resources, Business Administration or a related discipline, or an equivalent combination of education, training and experience.
- At least five years of progressively responsible HR experience, including experience at a senior generalist or HR management level.
- Significant experience in a unionized environment, including collective agreement interpretation, grievance management and labour relations.
- Broad HR generalist experience across employee relations, recruitment, performance management, disability management, policy development and HR operations.
- Experience advising senior leaders and managers and leading or providing direction to HR staff.
- Strong knowledge of employment and labour relations legislation and contemporary HR practices.
- Sound judgement and the confidence to independently manage complex and sensitive HR and labour relations matters.
- Strong leadership, coaching, investigation, problem-solving and conflict-resolution skills.
- Excellent written and verbal communication skills.
- The ability to balance strategic priorities with hands-on operational requirements in a complex and changing environment.
- Experience in healthcare, community services, social services, non-profit or another complex multi-site environment is an asset.
- CPHR designation is preferred.
WHY JOIN GVCSS?
This is an opportunity to take ownership of a broad HR portfolio and play an important role in strengthening and developing the HR function within a well-established community organization.
GVCSS offers:
- Competitive salary of $88,544 – $110,680 per year, commensurate with experience
- Generous benefits package supporting employee health and well-being
- Excellent vacation and leave provisions
- A great Vancouver work location
- A broad and influential HR mandate with significant autonomy and variety
- The opportunity to work closely with organizational leaders and make a meaningful impact on HR practices, systems and the employee experience
- Potential for the role to become permanent as GVCSS continues to assess its longer-term HR needs
ABOUT GVCSS
Since 1972, Greater Vancouver Community Services Society has supported the independence and well-being of adults, children and youth, people with disabilities, and others who require support to retain or regain health and autonomy.
Our dedicated team provides compassionate, effective and client-focused care that helps people maintain their independence and live safely within their communities.
If you are an experienced HR professional who enjoys variety, autonomy and the opportunity to influence and strengthen HR practices while remaining connected to the day-to-day work of the organization, we would welcome your application.
Pay: $88,544.00-$110,680.00 per year
Benefits:
- Casual dress
- Dental care
- Employee assistance program
- Paid time off
- Vision care
Ability to commute/relocate:
- Vancouver, BC: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- Do you have significant HR experience working in a unionized environment?
- Do you have hands-on experience interpreting and applying collective agreements and managing labour relations matters such as grievances, discipline and other collective agreement issues?
- Do you have experience leading, supervising or providing direction to HR staff?
- Are you comfortable accepting a one-year contract position with the potential for a longer-term opportunity?
Language:
Work Location: In person
