Position Summary
We are seeking a professional, organized, and customer service–oriented Residential Services Coordinator to join our team. This role is responsible for the day-to-day administration of the management office while providing exceptional service to residents and supporting the Property Managers.
The ideal candidate is highly organized, thrives in a fast-paced environment, and can effectively manage multiple priorities while maintaining professionalism. Previous property management experience is an asset; however, comprehensive training will be provided to the successful candidate.
Office Hours: Monday to Friday, 9:00 a.m. to 5:00 p.m.
Key Responsibilities
- Provide administrative support to the Property Managers.
- Deliver exceptional customer service to residents and visitors.
- Respond to phone calls, emails, and written inquiries.
- Prepare building notices, correspondence, and other documentation.
- Coordinate resident move-ins and move-outs.
- Maintain accurate tenant files, databases, parking assignments, locker rentals, and other property records.
- Perform data entry and general office administration.
- Maintain a clean, organized, and professional office environment.
- Ensure compliance with the Residential Tenancies Act (RTA), AODA, Human Rights legislation, and company policies.
- Assist with additional administrative duties as assigned.
Qualifications & Skills
- Previous administrative experience, preferably in residential property management.
- Strong knowledge of the Residential Tenancies Act (RTA).
- Understanding of AODA requirements and the Ontario Human Rights Code.
- Basic understanding of residential building maintenance and repairs.
- Excellent organizational and time management skills with strong attention to detail.
- Ability to multitask and prioritize in a fast-paced environment.
- Strong customer service, communication, and conflict resolution skills.
- Proficiency in Microsoft Office, particularly Word and Excel.
- Ability to work independently and as part of a team.
Compensation
- Salary: $42,000 per year
- On-site parking provided
Please note: Health benefits are not offered with this position.
Job Type: Full-time
Pay: $42,000.00 per year
Benefits:
Application question(s):
- Ability to mutlitask in a fast paced enviroment?
- Ability to stay focused and organized in a fast paced, noisy enviroment?
- Ability to follow multi-step directions and complete tasks accurately.
Experience:
- Office Administration: 2 years (required)
Language:
Work Location: In person
