AO1 Administrative Officer
Regular/full-time
Public Service Delivery
Consumer Protection Office and the Strategic Policy & Continuous Improvement branch
Winnipeg MB
Advertisement Number: 45316
Salary(s): AO1 $57,666.00 - $69,411.00 per year
Closing Date: June 10, 2026
The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages and perspectives drives a high standard of service and innovation. The Manitoba government supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities).
Employment Equity is a factor in selection for this competition. Consideration will be given to women, Indigenous people and persons with disabilities.
An eligibility list may be created for similar positions and will remain in effect for 12 months.
The Strategic Policy and Continuous Improvement branch is responsible for providing executive planning, corporate management, comptrollership and project leadership as well as centralized planning, policy and program direction to the departments of Public Service Delivery (PSD) and Innovation and New Technology (INT). This includes policy direction and development, continuous improvement, accountability and oversight of department’s financial allocations and reporting in close collaboration with the Executive Financial Officer and other financial services management. The branch also supports high-volume, time-sensitive operational coordination and administrative services that support departmental operations, senior leadership, and divisional priorities.
The Consumer Protection Office (CPO) administers several statutes, including The Funeral Directors and Embalmers Act, The Cemeteries Act and The Prearranged Funeral Services Act. The CPO oversees the funeral profession by receiving complaints and holding hearings. This regulatory body licences funeral directors, embalmers, funeral homes, cemeteries, crematories, columbaria, mausolea, as well as cemetery and prearranged funeral sales agents. To be considered for this competition you must submit an application form.
To be considered for this competition you must submit an Application Screening Form and Resume. Complete the application form at the link below or contact Human Resource Services under “Apply to” to request a copy of the application form. The selection board will rely only on information provided in this form to determine whether a candidate will be invited for further assessment. Note: You are not required to submit a cover letter, but may be asked to submit a resume, references, or other documentation at a later point if invited for further consideration.
CLICK here to access the Application Screening Form.
Duties:
The Strategic Policy and Continuous Improvement branch position provides oversight and guidance in the development and management of policies and procedures to ensure compliance with administrative, financial, and procurement standards. It also serves as the departmental coordinator for a wide range of administrative functions, including fleet, parking, records, accessibility, safety, and corporate services. Acting as a key liaison across divisions, the role requires strong leadership, communication, and interpersonal skills, as well as sound judgment, discretion, and political acumen to manage competing priorities and sensitive matters.
The Consumer Protection Office position is responsible for planning and administering the annual licensing process, including fee collection, application processing, compliance review, and revenue deposits under multiple bereavement related acts. The incumbent maintains accurate licensing records, coordinates responses to inquiries, manages information systems and website updates, and ensures effective filing and tracking processes. The position also interprets and applies legislation, conducts research and jurisdictional scans, supports policy and legislative reviews, coordinates hearings, and communicates efficiently and sensitively with industry, the public, and internal stakeholders while sharing relevant information to support regulatory compliance.
Qualifications:
Essentials:
- Post-secondary education in business or office administration. An equivalent combination of related education and experience may be considered.
- Experience leading staff including training and prioritizing/monitoring team member’s tasks
- Experience with administrative functions such as tracking correspondence, records management, triaging inbox inquiries in an office environment.
- Strong data entry and research skills using online tools, journals and databases
- Experience interpreting and applying legislation, regulations and/or policies
- Strong verbal communication skills
- Strong written communication skills
- Experience in financial administration, including accounts payable, accounts receivable, payroll, monitoring budgets and cash flow.
- Strong organizational skills with demonstrated ability to manage competing priorities, high volumes of work, and tight deadlines within a fast-paced and changing environment.
- Experience applying continuous improvement and change management practices to improve processes
- Proficiency in MS Office Suite, including Word, Excel, Outlook, TEAMS and SharePoint.
- Ability to work independently with the ability to problem solve on your own
Desired:
- Knowledge of Public Sector Accounting Standards including General Manual of Administration (GMA) or Financial Administration Manual (FAM)
- Experience working in a regulatory, legal or quasi-judicial environment
Conditions of Employment:
- Must be legally entitled to work in Canada
- Must provide and maintain a satisfactory Criminal Records Check
- Must work overtime as required
+ Benefits
Why Work For Manitoba Government?
The Manitoba government values its employees, recognizing the important role that each person plays in delivering exceptional services, programs and support to the province. Your important contributions are recognized with a comprehensive package of benefits, including an attractive salary, pension plan, health and wellness benefits, and other supports to encourage work-life balance.
Financial Security
- Attractive salaries
- Defined pension plan
- Life insurance coverage
- Long-Term Disability Plan
Benefit Plan
- Employer paid health care benefits including health, dental and vision
- Extended health care for services such as physiotherapy, chiropractor, massages, acupuncture and more
- Annual health spending account for eligible employees
Commitment to Health and Wellness
- Employee and Family Assistance Program
- Paid time-off including sick leave, wellness days and family related leave days
- Flexible work arrangements for eligible positions
- Generous vacation entitlements, increasing with years of service
- Parental, maternity, and adoptive leave options
Professional Growth & Development
We want our employees to thrive and grow, and are committing to investing in their development. We offer multiple avenues of support such as in-house training, educational assistance and leadership development programs to help achieve these goals.
Organizational Culture and Values
The Manitoba government is committed to a work environment and culture that values and recognizes every employee. When we look at Manitoba’s Public Service, we see a reflection of Manitoba’s diversity. We come from differing educational, cultural, and ethnic backgrounds and work in a wide array of jobs across the province, we are all public servants.
Impact on Manitoba’s Future
By working for Manitoba’s Public Service, you have the unique opportunity to use your time to serve the land, communities, and the people of Manitoba. You can leave a lasting mark that will impact both current and future generations.
Advertisement # 45316
Talent Acquisition
Human Resource Services
600-259 Portage Avenue
Winnipeg, MB, R3B 2A9
Phone: 204-945-7518
Fax: 204-945-0601
WHEN APPLYING TO THIS POSITION, PLEASE INDICATE THE ADVERTISEMENT NUMBER AND POSITION TITLE IN THE SUBJECT LINE AND/OR BODY OF YOUR EMAIL.
Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process. When applying to this position, please indicate the advertisement number and position title in the subject line and/or body of your email. Your cover letter, resumé and/or application must clearly indicate how you meet the qualifications.
Please be advised that job competitions for represented positions may be grieved by internal represented applicants. Should a selection grievance be filed, information from the competition file will be provided to the grievor's representative. Personal information irrelevant to the grievance and other information protected under legislation will be redacted.
We thank all who apply and advise that only those selected for further consideration will be contacted.
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