Job Summary
We are seeking friendly, professional, and customer-oriented Front of House Staff to join our team. In this role, you will be the first point of contact for guests, providing exceptional guest services and ensuring a welcoming environment. The ideal candidate will have strong communication skills, a positive attitude, and experience in hospitality or hotel settings. Multilingual or bilingual abilities are highly valued to assist a diverse clientele. This position offers an opportunity to be part of a dynamic team dedicated to delivering outstanding guest experiences.
Duties
- Greet guests warmly upon arrival and assist with check-in/check-out procedures
- Manage reservations and walk-in inquiries efficiently and courteously
- Provide information about services, amenities, and local attractions to guests
- Handle guest requests and resolve issues promptly to ensure satisfaction
- Maintain a clean and organized front desk area
- Coordinate with other departments to facilitate smooth operations
- Assist with administrative tasks such as data entry and documentation as needed
- Support event setups or special guest needs when required
Skills
- Excellent customer service skills with a friendly and professional demeanor
- Strong communication skills, including multilingual or bilingual abilities preferred
- Previous experience in hospitality, hotel front desk, or guest services is advantageous
- Ability to handle multiple tasks efficiently in a fast-paced environment
- Proficiency in basic computer applications and reservation systems
- Ability to remain calm and courteous under pressure
- Flexibility to work various shifts, including evenings or weekends if needed
This role is ideal for individuals passionate about hospitality and dedicated to creating memorable experiences for guests. We value team players who are eager to contribute positively to our welcoming environment.
Job Types: Part-time, Permanent
Pay: $16.00-$23.00 per hour
Benefits:
Work Location: In person
