Overview
Brooklyn Dumpling Shop is a modern Asian-inspired fast casual brand on a mission to turn the world's most craveable bites into the next great food staples. Our first shop opened in New York City in 2021, and since then we are now built for everywhere —serving guests from our shops across the U.S. and Canada, inside some of the most iconic venues in sports & entertainment and in the world's leading retailers.
Position Summary
*This posting will be used to fill two vacancies at two separate locations*
We are currently seeking two (2) Assistant Managers to support the daily operations of our Country Hills and Marda Loop shops. The ideal candidate is a hands-on leader with strong experience in restaurant or fast-casual operations, team leadership, and guest service. This role requires someone who can step in with confidence from day one, help drive operational excellence, maintain high standards for food quality and hospitality, and lead the team with energy, accountability, and initiative.
The Assistant Manager will play a key role in ensuring smooth day-to-day service, supporting staff development, improving operational efficiency, and creating an outstanding guest experience that reflects the Brooklyn Dumpling Shop brand.
Responsibilities
- Oversee all aspects of daily restaurant operations to ensure exceptional food quality, cleanliness, hospitality, and service standards are consistently maintained.
- Anticipate and resolve operational or guest service issues before they impact the flow of service or the overall guest experience.
- Communicate effectively with the General Manager and team members to support smooth day-to-day operations.
- Assist with staff scheduling, onboarding, training, shift leadership, and workflow coordination to maintain efficient restaurant performance.
- Monitor operational performance, labor, food quality, and guest satisfaction while supporting ongoing improvements in efficiency and team execution.
Qualifications
- Previous management or supervisory experience in a fast food or restaurant environment is considered a strong asset.
- Strong leadership, organizational, and communication skills with the ability to lead by example in a fast-paced environment.
- Must be reliable, detail-oriented, and able to multitask while maintaining a positive attitude under pressure.
- Current Food Safe certification is required or must be obtained prior to employment.
- Flexible working hours based on shop needs with the ability to work Friday, Saturday, and Sunday shifts as required.
- Must have a valid driver's license and/or a reliable form of transportation
Why Join Us?
- Health Benefits after 3 months
- Competitive salary based on experience
- Work with a great, supportive team!
Job Type: Full-time
Benefits:
- Dental care
- Extended health care
- On-site parking
- Store discount
Work Location: In person
Pay: $20.00-$24.00 per hour
Benefits:
- Dental care
- Extended health care
- On-site parking
- Store discount
Application question(s):
- Which location are you applying for?
1. Country Hills
500 Country Hills Blvd NE #618, Calgary, AB T3K 5H2
2. Marda Loop
2003 34 Ave SW, Calgary, AB T2T 2C1
Licence/Certification:
- FoodSafe Certification (preferred)
Work Location: In person
