Job description
Career Opportunity: Dental Administrator
About Us:
Come work at a dental office where the team laughs daily, supports each other, and occasionally celebrates surviving Monday together. If you're organized, friendly, and can handle a phone that rings at the exact moment three patients walk in, we'd love to meet you. Bonus points if you can tolerate our tooth-related puns!
Position: Dental Administrator
What You'll Contribute:
As a Dental Administrator you will play a pivotal role in creating a seamless and welcoming environment for our patients. Your responsibilities will include, but are not limited to:
Patient Relations:
- Greet patients warmly and ensure a positive first impression.
- Answer phone calls and respond to inquiries with professionalism and courtesy.
- Schedule appointments and manage the appointment calendar.
Administrative Tasks:
- Maintain and update patient records accurately.
- Handle patient information with confidentiality and compliance with privacy regulations.
- Presenting treatment and financial arrangements to patients.
- Assist with billing and insurance processing.
- Entering patient and insurance payments.
- Collecting balances.
- Contacting patients on treatment lists.
Collaboration:
- Work closely with the dental team to coordinate patient care and ensure a smooth workflow.
- Communicate effectively with others on the administrative team and the clinical team.
Customer Service:
- Provide excellent customer service by addressing patient needs and concerns.
- Ensure a comfortable and welcoming environment for patients in the office.
Qualifications:
- Previous experience in dental is an asset
- Strong communication skills with a professional and empathetic demeanor.
- Proficient in handling administrative tasks and utilizing office software.
- Ability to adapt to a fast-paced and dynamic work environment.
- Experience with Dentrix is an asset.
- If you've ever solved a puzzle, mediated a family dispute, and operated a computer simultaneously, we want to hear from you!
Schedule:
- Day shift
- Monday to Friday
Job Types: Full-time, Permanent
Pay: From $18.00 per hour
Benefits:
- Dental care
- On-site parking
Work Location: In person
