This is a temporary full-time position (July 27, 2026-July 31, 2027) with a strong possibility of extension (35 hours per week). This position is located at the Central Library.
Salary: $55,044-$64,776 per year
This position provides community outreach, support, referrals, and system navigation to the community. The Community Outreach Worker is responsible to help visitors to the library find services and make changes to help improve their lives.
The Community Outreach Worker is responsible for working directly with vulnerable or at-risk individuals who are affected by mental health issues or addictions, live in poverty, face homelessness and/or experience marginalization or social exclusion in other ways. Issues presented to this position may be varied and complex and require a great degree of discretion. The Outreach Worker is responsible for working with community organizations and community members to develop collaborative connections to address the needs of visitors to the library who face barriers to service.
This position is responsible for working with the public and de-escalating difficult situations. The Outreach Worker will assess risk and evaluate threats posed by customers who exhibit challenging behaviours, including risks that range from direct verbal abusive behaviour, verbal or physical threats to more indirect threats. The Community Outreach Worker works in close collaboration with Regina Public Library Personnel (especially Librarians and Security Personnel) to support a safe and supportive experience for everyone utilizing the facility. Occasional crisis debrief support to employees impacted by a highly escalated, conflictual, or crisis experience may be provided.
QUALIFICATIONS
· Completion of a Bachelor’s degree in Social Work, Psychology, Education Psychology or related discipline.
· The ideal candidate will have more than 2 years’ experience with demonstrated knowledge and professional practice skills in frontline services including case management, crisis management, program management, and/or brief service/crisis intervention.
· Preferably holds or is eligible for a professional license or registration with Saskatchewan Association of Social Workers, Saskatchewan College of Psychologists, or the Canadian Counsellor and Psychotherapy Association, or equivalent.
- Familiarity with a wide variety of evidenced based human service outreach and anti-oppressive models of service delivery.
· Ability to assess high risk situations (suicidal) and engage in risk assessment, safety planning and referral as necessary.
· Collaborative planning and person-centred outreach and crisis work to ensure the person is involved in decisions or actions required to mitigate crisis or initiate planning steps.
· Builds and maintains relationships with community organizations that serve populations that face marginalization including food security, housing, income security, addictions and mental health, and crisis services.
· Working with community services working inside the library, security personnel, paramedics, and the police to find collaborative approaches to supporting individuals in the community.
· Ability to assist in designing and maintaining program statistic and program outcome records for funder reporting and program evaluation purposes
A criminal record check and a valid Saskatchewan driver’s license are required. Ability to use personal vehicle during work hours.
Closing date: July 8, 2026
Reply in Confidence to: Christine Andres, Director of Counselling and Outreach Services: [email protected]
Term: July 27, 2026-July 31, 2027, with the possibility of extension
Hours: Full-Time (averaging 35 hours per week) including daytime, evening and weekend shifts. Schedule may be subject to change.
Family Service Regina is committed to an inclusive workplace that reflects the richness of the community that we serve. We welcome applications from all qualified individuals, including Indigenous applicants, members of visible minorities, and individuals of diverse gender and sexual orientation.
Job Type: Full-time
Pay: $30.24-$35.59 per hour
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Paid time off
- RRSP match
Education:
- Bachelor's Degree (required)
Work Location: In person
