Veterinary Assistant & Client Care Coordinator
Vancouver Downtown Pet Hospital | Downtown Vancouver, BC
$19.00 – $22.00 hourly | Full-Time or Part-Time Availability
About the RoleWe're seeking an experienced veterinary assistant to join our downtown small-animal practice. This is a dual-function position bridging direct patient support and front-desk client care. You'll work alongside our veterinarians and registered technologists in a collaborative setting where dependability, empathy, and self-direction are essential.
Core ResponsibilitiesPatient & Clinical SupportProvide safe physical restraint for feline and canine patients during examinations, venipuncture, vaccination administration, and nail trims—including behaviorally challenging animals. Prepare sterile instrument packs and surgical supplies; assist with intraoperative monitoring and post-anesthetic recovery. Sanitize and disinfect examination rooms, hospital wards, kennels, and treatment spaces per infection-control protocols. Perform in-house laboratory sample processing and ensure accurate documentation in patient files.Client-Facing DutiesWelcome arriving clients, coordinate appointment flow, and manage multi-line telephone communications with professionalism. Facilitate prescription refill requests and communicate post-procedure care instructions to pet owners. Serve as a liaison between clinical staff and clients, translating medical information into accessible guidance.
QualificationsExperience: Minimum 12 months of compensated employment as a veterinary assistant within a clinical hospital environment.Animal Handling: Documented competency managing stressed, fearful, or reactive dogs and cats with low-stress techniques.Clinical Knowledge: Familiarity with veterinary medical vocabulary, core vaccine protocols, and commonly prescribed pharmaceuticals.Operational Skills: Capacity to simultaneously manage reception duties and monitor recovering patients without compromise to either.Temperament: Composed, collegial professional who maintains effectiveness during high-volume periods.
Compensation & Working ConditionsWage range: $19.00 – $22.00 per hour, scaled to relevant experience. Subsidized veterinary care and retail merchandise for staff pets. Centrally located facility with excellent public transit connectivity. Growth-oriented culture emphasizing mutual respect and skill development.
Application InstructionsSubmit your curriculum vitae directly to: [email protected]: Your CV must explicitly detail your veterinary hospital employment history, verifying at least one year of paid clinical experience. Applications without this documentation cannot be advanced.We welcome inquiries from seasoned veterinary assistants prepared to deliver excellence in both animal handling and client relations.
Pay: $19.50-$22.00 per hour
Work Location: In person
