Staff will serve as a Program Lead/Counselor, reporting directly to the Program Director or an assigned supervisor. The Program Lead will coordinate all the organization's programming, including the outreach sites and volunteer/student supervision.
- Program Management: Plan, administer, and supervise the daily operations of specialized programs, including recreational, educational, social, and clients’ benefit navigation, and/or refer them to appropriate community resources.
- Activity Facilitation: Coordinate and conduct workshops and events both online and in person, ensuring a welcoming and inclusive environment for all participants.
- Operational Oversight: Maintain essential records, such as sign-up sheets, meetings, activity reports, and performance reviews, while adhering to all health and safety protocols.
- Community Engagement: Foster productive partnerships with community organizations and referral agencies to enhance program reach and effectiveness.
- Strategic Collaboration: Work closely with the Program Director and management team to identify opportunities for program expansion and improvement based on emerging community trends.
- Other duties and responsibilities may be communicated from time to time.
Experience: Proven experience working with seniors and a deep familiarity with programming trends and procedures for vulnerable populations.
Education: Post-secondary diploma or equivalent in Social Work, Counselling, or a related field, or an equivalent combination of education and community work experience.
Safety Requirements: A valid Police Vulnerable Sector Check (completed within the last 6 months) and current First Aid/CPR certification.
Physical Ability: Capable of performing tasks such as setting up program rooms and lifting
materials up to 20 pounds.
Skills:
- Excellent written, oral communication and strong interpersonal communication skills.
- Strong understanding of trauma-informed, culturally responsive, and client-centred practices.
- Proficiency in Microsoft Office and other applicable administrative software.
- Ability to work independently and collaboratively in a fast-paced environment.
- Food Handlers Certificate and French language proficiency are considered significant assets.
- Strong leadership, mentoring capabilities and time-management abilities.
- Demonstrated experience in conflict resolution and crisis management.
- Knowledge of budget tracking and resource management.
How to Apply
CASE is an equal opportunity employer dedicated to fostering an inclusive and accessible work environment. Interested candidates should submit their resume and a brief cover letter highlighting their experience with marginalized communities to [email protected] with the subject line: Program Lead/Counselor – Application or through Indeed. We thank all applicants for their interest. Only those selected for an interview will be contacted.
Pay: $22.00 per hour
Experience:
- Administrative: 2 years (preferred)
Work Location: In person
