At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.
What Ontario Health offers:
Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type.
Fully paid medical, dental and vision coverage from your first day
Health care spending account
Premium defined benefit pension plan
3 personal days and 2 float days annually
Individual contributors start at 3 weeks’ vacation with 4 weeks at 2 yrs.
Career development opportunities
A collaborative values-based team culture
Wellness programs
A hybrid working model
Participation in
Communities of Inclusion
Want to make a difference in your career? Consider this opportunity.
The eServices Project Manager oversees initiatives within the Ontario Health North regions eServices Deployment Team. The Project Manager develops strategies, budgets and operating plans enabling the successful ongoing execution of the eServices program. The Project Manager engages broadly with a variety of key partners, both within Ontario Health and across the health sector to effectively influence the adoption of digital tools.
The Project Manager is comfortable working within an ambiguous environment where change is constant and, with input from team members and subject matter experts, can effectively manage the delivery of the project(s).
Here is what you will be doing:
Manages all project stages, including scope, timeline, and costs so to achieve project objectives in accordance with business needs/expectations and to do so in a way that establishes, maintains and grows positive relationships with stakeholders, including sponsors, project team, external partners, etc.
Support team and team members to achieve success.
Actively provides coaching and mentorship to project team members in a purposeful way.
Recognizes the strengths/weaknesses of team-members as well as personal styles/needs and uses such understanding to maximize productivity.
Manages multiple interrelated projects, and takes into consideration timelines, dependencies, risks, and available resourcing; finds efficiencies, mitigates risks, and ensures success of all projects.
Assess projects in trouble, identifying issues/barriers to success at the strategic level and restructure the project so to enable achievement of business goals. This is beyond solving project level issue(s) as it involves a major adjustment in strategic direction/scope or approach at the business level.
Actively provides coaching and mentorship to project team members throughout the engagement in a purposeful way, working with resource managers as may be appropriate; provides general/ad-hoc coaching to junior department members.
Motivates the team and creates a collaborative micro-culture for the project; enables and encourages people and gain respect and trust.
Delegates work appropriately and realistically and provide the appropriate amount of support or autonomy.
Motivates the team and creates a collaborative culture that enables and encourages respect and trust.
Makes decisions not just considering project/short term goals and strategies, but also long-term impacts and Agency strategic goals.
Suggest strategies/means of improving performance of the projects to the sponsor for consideration/approval.
Engages stakeholders of impacting initiatives to create awareness and/or collaboration that may benefit either party.
Focuses on improving healthcare delivery in the province through positivity and being engaged.
Provide timely and up-to-date status and other progress reports/presentations to Executives, Sponsor(s), Stakeholders, the Team, and others as required that are clear, concise, transparent, and accurate.
Proactively identify and manage risks, and systematically resolve or escalate known issues.
Works directly with internal and external partners to lead project planning, adoption, implementation, change management and evaluation.
Here is what you will need to be successful:
Education and Experience:
Bachelor’s degree in Business, Health Studies, Public Administration or related field, or equivalent experience
Minimum of seven (7) years of specialized digital health related experience or health system experience
Experience leading development and implementation of innovative projects and/or virtual care models and technologies in complex clinical environments preferred
Direct experience coordinating and managing project activities, monitoring and reporting on progress, and anticipating and resolving issues, risks, and conflicts
Experience planning and facilitating large meetings
Project Management, or related professional designation is an asset
Change Management Professional designation is an asset
Superior organizational skills and capacity to think strategically and maintain a broad system view
In-depth development knowledge of local health issues, priorities and needs while recognizing the broader trends in health care policy and system development
Demonstrated understanding of current and future trends in digital health, health information management and health information technology systems
Familiarity with legislation applicable to healthcare organizations such as PHIPA is an asset
Excellent computer skills required (e.g., Microsoft Word, Excel, Visio and PowerPoint, SharePoint)
Skills and Abilities:
Exceptional leadership, motivation, and interpersonal skills and an adept team builder who is action oriented, with a record of accomplishment of motivating his/her team to achieve higher goals and improving the impact of technology initiatives
Ability to maintain awareness of varying stakeholder objectives and to foster positive outcomes by actively listening, facilitating, and communicating complex content to large and diverse audiences
Ability to influence and manage a diverse range of individuals both within the team and senior management to drive initiatives forward
Proven ability to build, enhance and maintain strategic relationships with internal and external individuals
Strong communications skills, both orally and in writing, to communicate to internal and external partners and technical staff alike to build consensus and resolve technical conflicts
Strong knowledge translation skills with the ability to understand complex technical projects in context and communicate meaning to various audiences
Ability to use discretion in dealing with sensitive issues and maintaining appropriate levels of confidentiality
Capacity to think strategically, identify and articulate opportunities that align with OH priorities, and maintain broad systems view to guide future planning and operations
Comfortable with ambiguity, demonstrating the capacity to work independently and with minimal direction
Able to work effectively with a diverse group of clinical and non-clinical partners in diverse organizations
Can prioritize and effectively anticipate and respond/escalate risks and issues as they arise
Demonstrated ability to manage complex IT projects under challenging circumstances
Supports the advancement of equity, inclusion, and diversity across the Ontario health system
Employment Type: Permanent Full-Time
Salary Band: 7
Location: North-West Ontario (e.g., Thunder Bay); currently hybrid; subject to change. All applicants must be a resident of Ontario to be considered for roles at Ontario Health.
Internal Application Deadline Date: February 23, 2024
Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; Black and racialized; members of 2SLGBTQIA+ communities; trans and nonbinary; and disabled.
We encourage applicants with accessibility needs to notify us if they have any accommodation needs in the application and/or interview process.
Note: As part of the initial recruitment screening process, applicants must confirm that they are fully vaccinated against COVID-19. If applicants are not fully vaccinated, they will be required to identify any accommodation needs pursuant to a protected ground under the Code. Applicants who identify an accommodation need will be required to provide supporting documentation with respect to their need for accommodation when requested by Ontario Health. If no such accommodation is identified, the applicant will not be eligible to proceed through the recruitment process.
