Department / Branch: Information Technology Department
Reports To: Deputy Head of the ITD
Employment Type: Temporary, Part-time
Location: Richmond Hill Office
Major Responsibilities:
- Perform technical support for employees in timely and accurate manner through phone and electronically.
- Perform IT daily operation tasks such window upgrading.
- Manage IT assets such as hardware disposal.
Key Requirements:
- Study in computer related fields.
- Be familiar with Window Server and Linux Server, including Active Directory Service, File Service etc.
- Ability to set priorities and work efficiently under pressure of high volume.
- Excellent customer service and follow up skills.
- Able to communicate and writing skills in English and Mandarin or Cantonese.
- Must be an independent problem solver with troubleshooting, decision making and analytical skills.
Language:
Work Location: In person