National Energy Equipment Inc. is the largest wholesale distributor and service provider of energy related products & equipment in Canada, providing service from coast to coast. Our greatest strength is our employees and our objective is to provide the best sales and service support in our industries, while synergizing product offerings for optimum benefit to our customers.
As the front line of our sales team, the Inside Sales Rep offers front line service to our Aviation division. Order desk, inventory control, daily reports & acting upon them are all fundamentals for this role.
This role will appeal to you if you are an energetic and self-motivated problem solver with a passion for sales, who excels at providing fast and effective customer service. We are looking for someone who will be an ambitious and dedicated contributor to our team. If you are a keen problem solver who enjoys providing efficient and effective customer service, this job is for you!
Responsibilities & Accountabilities:
· Sales of Filtration parts, equipment, and supplies over the phone and email.
· Ordering required parts.
· Facilitating technical support to customers.
· Answering customer calls and identifying parts.
· Receiving and processing customer orders.
· Responding to customer's inquiries, questions, or complaints regarding products or services.
· Processing warranty claims.
· Maintaining basic knowledge of products offered by NEE to be able to demonstrate and discuss with customers.
· Following up, either verbally or in writing, to ensure customer satisfaction.
· Determining best method to resolve problems to ensure customer satisfaction and company adherence to policies.
Qualifications:
· High school diploma plus minimum of 2 years of inside technical sales or related experience required; or equivalent in education and experience.
· Filtration and filter vessel knowledge would be an asset.
· Exceptional customer service skills.
· Proven sales and customer services skills.
· Experience working in a process management system and priority setting.
· Must be action oriented and able to maintain a high energy level.
· Proficient in Microsoft Office.
Reasonable accommodation is available, upon request, to candidates participating in the selection process. Should you require accommodation, please ensure to notify us in advance.
Salary: 42,500 to 60,000 plus annual bonus
*this posting represents a current, existing vacancy.
*National Energy Equipment does not use AI to screen candidates
Please forward resume to [email protected]
Pay: $42,500.00-$60,000.00 per year
Benefits:
- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Vision care
Work Location: In person
