Fiazza Fresh Fired is looking for a passionate and inspirational leader for one of our Ottawa locations. This is your chance to join an Ottawa-based restaurant company that is ready to grow! Not to mention that you’ll be working with an awesome management team and eating delicious pizza.
You should be over-achieving and energetic, Love food, local store marketing, plans and goal setting with a keen interest in learning more. And you are definitely a people-person who loves Pizza!!
Key Responsibilities:
-
Oversee and drive store-level human resources objectives: recruitment, onboarding, training, performance management/evaluations, disciplinary action, succession planning, payroll and HR administration.
-
Ensure compliance with all company, provincial, federal and local labour laws and policies.
-
Responsible for coordinating and facilitating team meetings that communicate company-led initiatives at the store level.
-
Empower team to execute high hospitality standards and provide employees with the training/developmental opportunities to properly execute our four customer service commandments and customer journey.
-
Foster team morale and the engagement and retention of employees.
-
Delegates duties to employees in accordance to job level;
-
This is a hands-on position that oversees and participates in the opening, closing and ongoing service as a shift leader.
-
Maintain the company's standards of quality assurance by continually monitoring processes and auditing production, employee productivity, food and beverage quality, guest satisfaction and store cleanliness; initiating and delegating actions of improvement when needed.
-
Manage inventory flow process, including resolving issues with vendors, inventory flow and COGs.
-
Ensure that all operational administrative duties are effectively completed, including but not limited to bookkeeping and Quickbooks entries, ordering, receiving orders, scheduling, P&L reports and HR paperwork.
-
Drive financial objectives by analyzing P&L variances; initiating corrective actions; establishing and monitoring financial controls; developing and implementing strategies to increase sales and profit.
-
Lead by example, while holding staff accountable for their performance and ensuring an excellent guest experience.
Requirements:
-
3+ years of management experience
-
Proven success with hiring great people and development in leadership positions
-
Proven track record of single unit sales growth and a bag of tricks on how to do it again.
-
Experience with Op systems such as scheduling, labour control, inventory, Daily sales reports
-
Must be a plan first and execute leader in a fast-paced restaurant environment
-
Great communication ensuring your entire team knows what the plan is and what to do
-
POS programming & Troubleshooting. Excel, Word and Microsoft 365 knowledge
-
Creative problem solver that can find the root of the problem and fix it.
-
Neat, Clean and Organized
-
Flexibility to work days, evenings, weekends and holidays as required to meet operating and project demands
