Overview
We are seeking a dynamic and experienced Restaurant Manager to lead our team and ensure the smooth operation of our restaurant. The ideal candidate will possess strong leadership skills, extensive restaurant experience, and a passion for delivering exceptional customer service. This role involves overseeing daily operations, managing staff, maintaining food safety standards, and ensuring an outstanding dining experience for our guests. Previous experience in food preparation, cooking, and hospitality management is highly valued. The Restaurant Manager will play a key role in fostering a positive work environment and driving the success of our establishment.
Responsibilities
- Oversee all aspects of restaurant operations, including food preparation, cooking, and serving processes
- Supervise and manage restaurant staff, including interviewing, hiring, training, and scheduling team members
- Ensure compliance with food safety regulations and maintain high standards of food handling and cleanliness
- Manage POS systems such as Micros POS for order processing and cash handling
- Lead team management efforts to promote teamwork, hospitality, and excellent customer service
- Monitor inventory levels and coordinate with suppliers to ensure timely delivery of supplies
- Handle customer inquiries, complaints, and feedback to enhance guest satisfaction
- Maintain a clean, organized, and safe working environment in accordance with health regulations
- Assist in developing menus and promotional strategies to attract new customers and retain existing ones
- Lead by example in demonstrating professionalism, leadership, and a strong work ethic
Requirements
- Proven experience in restaurant management or food service leadership roles
- Strong knowledge of food industry standards including food safety, food handling, and kitchen operations
- Experience with food preparation, cooking techniques, and hospitality services such as serving or barista experience is preferred
- Familiarity with POS systems like Micros POS and cash handling procedures
- Supervising experience with a track record of effective team management and leadership skills
- Excellent customer service skills with the ability to resolve issues promptly and professionally
- Ability to interview potential staff members and contribute to hiring decisions
- Knowledge of restaurant management best practices within the hospitality or hotel industry is advantageous
- Strong organizational skills with the ability to multitask in a fast-paced environment
- Leadership qualities that motivate teams to achieve operational excellence
- Experience with East Side Mario's (Preferred)
This position offers an exciting opportunity for experienced professionals passionate about the food industry to lead a vibrant restaurant team. We value dedication to quality service, operational excellence, and fostering a welcoming atmosphere for both staff and guests.
3-5 Years of Supervisor/Management Exp. required
Pay: $45,000.00-$55,000.00 per year
Benefits:
- On-site parking
- Paid time off
- Store discount
Work Location: In person
