Do you believe in delivering 5-star service to internal and external clients, developing people and winning as a team?
As a Store Manager, you’ll be leading by example, and you will enjoy a competitive base salary plus bonus opportunities!
Job Summary:
Responsible for the profit and loss of a store located in our La Z Boy Calgary Market. Lead, coach, and develop a team of sales associates, designer(s) and support staff to ensure they uphold our vision, mission, leadership attributes and values of the company. Implement and oversee all company initiatives, drive sales and metric growth. Responsible for meeting budgets, sales goals, and driving business metrics to reach overall goals.
Key Responsibilities:
- Completion of necessary tasks to ensure that the staff, both Sales and Operational, are fully trained to do their job to the highest standards of La-Z-Boy which will consist of idea generation, store standard work reviews, assessments, and evaluations of all store personnel.
- Operates as the point person for driving company initiatives within the market. Helps to drive adherence to the company business plan.
- Holds meetings and calls to evaluate and drive sales metrics and works with the MSM and store teams to make sure they understand how to drive growth in each metric and routinely coach on improvement.
- Responsible for the P&L performance and reviews each fiscal period statement and coaches for improvement of behaviors which will drive results.
- Works with store employees on Standard work sales process, product knowledge, and helps to train on different programs.
Key Standards of Performance:
- Supervises and directs employees’ daily work activities
- Hiring, terminations, and corrective action
- Maintain staffing levels
- Drive in-home sales and success
- Adherence to policies and procedures
Minimum Requirements:
- Bachelor's degree in Business Administration, and/or relevant experience or equivalent
- 5 years supervisory/leadership experience
- Proven sales training track record
- Background in design considered an asset
Preferred Requirements:
- Highly developed interpersonal and communication skills and a track record of experience in building effective and productive working relationships.
- Proven analytical ability utilizing information technologies in managing the business to translate into strategic plans.
- Proven history of managing and improving a team’s performance and productivity.
Core Attributes:
Transparent Communication
Lead, Coach and Develop
Impact and Influence
Deliver Results
Job Types: Full-time, Permanent
Pay: $70,000.00-$100,000.00 per year
Benefits:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care
Flexible language requirement:
Application question(s):
- Can you briefly describe your leadership style or approach?
Work Location: In person
