WINMAR® Mississauga is part of a national network of over 90 locations, providing 24/7 restoration services across Canada. Our team is committed to delivering fast, high-quality results, helping clients restore their properties to pre-loss condition.
We’re looking for a highly organized and detail-oriented Project Manager Assistant to support our Project Management team. In this role, you’ll handle office administration, keep project documentation on track, and make sure communication flows smoothly between all parties involved. You’ll play a key part in ensuring our restoration projects run efficiently from start to finish.
The ideal candidate is motivated, organized, and eager to learn, with strong communication skills and the ability to manage multiple priorities. This role offers the chance to develop leadership skills, gain hands-on project experience, and work closely with both clients and field teams.
What You’ll Do:
- Support Project Managers through the full project cycle—from setup to closeout.
- Track project progress, schedules, and changes; maintain organized and accurate records.
- Draft and edit correspondence such as letters, memos, reports, and emails.
- Assist with invoicing, ensuring accuracy and compliance with client requirements.
- Organize files and submit final project documentation packages.
- Support health & safety procedures, reporting, and documentation.
- Any other reasonable duties as assigned.
- Prepare, review, and upload project documentation (authorizations, certificates, scopes of work, budgets, estimates, etc.).
- Keep communication clear and consistent with clients, vendors, insurers, and Team Members.
What You Bring:
- Previous experience in office administration or project coordination (restoration, construction, or insurance industry experience is an asset).
- Highschool Diploma/GED;
- Proficiency in Microsoft Office Suite and Google Suite;
- Strong organizational skills with the ability to prioritize a diversified workload and meet deadlines in a fast-paced environment.
- Ability to work independently as well as collaboratively within a team.
- Attention to detail and a keen sense of safeguarding other people’s property and information;
- Understanding of customer service principles and practices; and
- Excellent written and verbal communication skills with a high level of professionalism.
Nice To Have:
- 1+ years prior office experience;
- Experience in the construction, insurance or restoration industry;
- Proficiency in Xactimate and/or XactAnalysis.
- Valid driver’s license and ability to operate a motor vehicle per WINMAR's Auto Policy.
Why Join WINMAR Mississauga?
- Clear opportunity for growth and advancement
- Hands-on experience across a variety of projects
- Supportive team environment with mentorship
- Exposure to larger and more complex losses over time
Working Conditions
- Due to the nature of our business, this position will work normal business hours but may be required to work in the evenings, on-call, or outside normal working hours;
- Perform tasks requiring mobility in tight or confined spaces, sustained physical activity (standing, lifting, walking, bending, kneeling), and working at heights over 5 feet as needed;
- Manual dexterity for keyboarding, repetitive tasks, and prolonged periods of computer use, demanding attention to detail and high levels of accuracy; and
- Periodic travel may be required.
Job Details:
Benefits:
- Professional yet Casual dress
- Dental and extended health care
Schedule:
Compensation:
- Salary: $24 – $28 hourly
- Year end bonus possibility
Experience and Skillset Required:
- 1+ years of project management experience
- 1+ years of working in Xactimate (Xactimate mobile experience preferred)
- Ability to use various technological platforms and apps to enhance your efficiency
- Able to create a budget including mark up and margin calculations, profits and automatic calculation of sums, percentages and other basic formulas in a spreadsheet environment (Excel, numbers, etc)
- Experience in Encircle and Docusketch is an asset.
- Comfort with mobile documentation on an iPhone, iPad, laptop
- Track record of being proactive with your learning and growth
- Math skills to calculate budgets, markup, margins.
- Knowledge of basic building science.
- Ability to write a clear emergency, contents and repair estimate using Xactimate (preferred)
- Awareness of industry guidelines (IICRC standard and Insurance Protocols)
- Awareness of Designated Substances Testing requirements and procedures and remediation protocols
- Ability to manage multiple jobs simultaneously in a fast-paced environment
- Ability to pivot when your planned day changes from hour to hour
- Assist the Project Manager with organizing and communicating job progress from emergency phase through rebuild
- Clear and professional communication with homeowners, property managers, adjusters and insurance partners, internal teams and sub contractors.
- Strong documentation skills (written)
- Ability to manage multiple files without delays or missed steps
- Maintain clean and audit ready job files
- Experience in insurance/restoration is preferred
- Delivering a high level of customer service during stressful situations
- Ability to stay composed in difficult and conflicting situations
- Ability to represent the WINMAR brand professionally
- Ability to build trust with adjusters and repeat referral partners
- Strong ethical standards
- Local GTA awareness including traffic, travel time, job routing
- Awareness of regional regulations and permit processes
Ideal Candidate Profile:
- Has some industry exposure but is looking for more responsibility and a greater opportunity
- Ambitions, coachable and career driven
- Looking for long term growth and continues to look for ways to improve their processes
Job Types: Full-time, Permanent
Pay: $24.00-$28.00 per hour
Benefits:
- Company events
- Dental care
- Extended health care
- Flexible schedule
- On-site parking
- Profit sharing
- Vision care
Ability to commute/relocate:
- Oakville, ON: reliably commute or plan to relocate before starting work (required)
Education:
- Bachelor's Degree (preferred)
Experience:
- Project management: 1 year (required)
Licence/Certification:
- Class G Licence (required)
Work Location: In person
