Positions Available: 2
Start Date: As soon as possible/mid July
Location: Penticton
Hours: 1 Full-time (Monday-Friday including one evening shift) 1 Part-time (Monday - Friday mornings)
Who We Are:
The South Okanagan Similkameen Health Care Society, an organization that supports local family physicians with a mission to improve comprehensive primary patient care is looking for a Full-time and a Part-Time Medical Office Assistant (MOA) in Penticton to provide clerical and administrative support to physicians, nurse practitioners and allied health professionals enabling the clinic to run smoothly and ensuing patients feel well taken care of. You will be a part of a collaborative team that is purpose-driven and truly cares about the people we work with, our clients, and the communities we work and live in.
We strive to create and support a culture of diversity, equity, and inclusion for all employees. Where your unique contribution is recognized and appreciated, and where our team has your back. We drive innovation and foster a culture of continuous improvement. You will thrive if you enjoy working in a fast-paced, team-oriented learning organization.
We offer:
- Innovative and growth orientated mindset
- Fun learning environment
Some of the duties and responsibilities include:
- Assist patients with intake documentation, ensuring accuracy and completeness
- Enter, update, and maintain patient records in the EMR system
- Scan, upload, and organize electronic patient files
- Greet patients and visitors, directing them to appropriate staff
- Answer calls and emails; respond to routine inquiries or redirect as needed
- Schedule and coordinate patient appointments
- Monitor clinic flow, including patient and staff locations
- Maintain a clean, organized, and welcoming reception and waiting area
- Support patients in the waiting room, addressing questions and concerns
- Liaise with labs, specialists, pharmacies, and other clinics
- Maintain patient privacy and confidentiality
- Manage physical and electronic filing systems
The position is ideal for an individual who has:
- A Medical Office Assistant Certificate or equivalent experience and education
- Prior experience in a Medical Office desired
- At least 2 years of previous administrative or customer service experience in a fast-paced, customer-oriented environment
- Prior experience on switchboard or reception
The successful candidate will have:
- Strong EMR/data entry skills with high attention to detail
- Proficiency in MS Office and general computer use
- Excellent communication and organization skills
- Ability to multitask in a fast-paced environment
- Professional, discreet, and patient-focused
- Team-oriented, adaptable, and reliable
Submit resume and cover letter to [email protected].
We thank you for your application but only candidates selected for interviews will be contacted.
Must be legally eligible to work in Canada.
Pay: $19.00-$24.00 per hour
Benefits:
- Dental care
- Extended health care
- Life insurance
- Paid time off
- Vision care
Work Location: In person
