Overview
Canadian Poultry Consultants (CPC) is seeking an energetic and resourceful full-time Veterinary Office Administrator to join our poultry-focused veterinary practice in Abbotsford, BC. We provide poultry health expertise and poultry-related research to all sectors of the commercial poultry industry including hatcheries, feed mills, processors, and marketing boards. This position is vital in providing administrative support and is a key member of the CPC professional team. The ideal candidate must be organized, personable, and dedicated to providing excellent customer service to our clients. Experience in managing a veterinary practice is viewed as an asset. Training will be provided.
Must be eligible to legally work in Canada
Duties & Responsibilities
- Interact directly with clients in a compassionate and professional manner
- Greet clients and address their needs
- Answer phones, take messages and direct calls
- Manage courier shipments, domestic and international
- Maintain cleanliness and organization of common workplace areas
- Provide inventory management by receiving supplies, ordering and managing stock
- Support the practice philosophy of exemplary customer service, safe & wholesome food production, and animal welfare
- Obtain relevant case histories
- Manage submission forms, lab reports and medical records
- Enter, retrieve and utilize data in the Case Submission database software
- Ensure compliance with safety protocols and infection control standards
Experience
- Prior experience working in a veterinary clinic or livestock management is preferred but not required
- Strong communication skills and a compassionate attitude towards animals and clients are essential
- Ability to multitask effectively in a fast-paced environment
- Willingness to learn new skills and adapt to the needs of the practice
- This position offers an excellent opportunity for individuals passionate about animal health and client service to develop their skills within a supportive team environment.
Skills & Abilities
The ideal candidate should be organized, self-motivated, have a strong work ethic and be committed to continuous learning and improvement. The ability to work independently and as part of a dynamic team is vital.
- Strong client skills, excellent written and verbal communication skills
- Mastery of multi-tasking and working under deadlines
- Proficiency in Word and Excel
- Dedication to promoting animal welfare
- Willing to learn, and being supportive of, commercial livestock production
- Can work under pressure
- Ability to foster a positive work environment
Pay: $22.00-$26.00 per hour
Benefits:
- Casual dress
- Company events
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Vision care
Work Location: In person
