Courier – Kindling Cannabis Delivery Service
Reports To: Store Manager
Employment Type: Part-Time or Full-Time
About Kindling Cannabis
Kindling Cannabis is a leading Canadian cannabis retailer known for exceptional customer service, deep product knowledge, and one of the fastest 1-hour cannabis delivery systems in Ontario. With rapid growth and a focus on customer convenience, our delivery team is an essential part of the Kindling experience.
Position Overview
As a Courier for Kindling Cannabis, you will be the face of our delivery service, ensuring timely, safe, and compliant delivery of cannabis products to customers. This role requires professionalism, attention to detail, and a passion for creating positive customer interactions. Couriers are responsible for verifying customer ID, maintaining delivery records, and representing the Kindling brand on the road.
Compensation
· 17.60$/hour
· Commission per delivery
· 100% of Tips
Key Responsibilities
Delivery Execution
- Deliver cannabis products to customers within the designated time window ( within 1 hour)
- Verify customer identification and age in compliance with AGCO and company policies
- Handle cashless payments using approved delivery technology platforms
- Maintain accurate logs of deliveries and completed transactions through cigo
Customer Experience
- Provide friendly, discreet, and professional service at every delivery touchpoint
- Communicate with customers regarding ETAs, delays, or order-related questions via approved systems
- Ensure packages are transported securely and with care
- Represent Kindling Cannabis positively in the community
Compliance & Operations
- Adhere strictly to all AGCO regulations, Health Canada guidelines, and company SOPs
- Ensure your vehicle is maintained in good working condition through regular checks and timely servicing
- Assist with in-store tasks during downtime, such as order packing, inventory prep or cleaning
- Protect customer privacy and comply with all confidentiality policies
Qualifications
- Valid G-class driver’s license with clean driving record
- Access to a reliable, insured vehicle
- CannSell certification (or willingness to obtain before start date)
- Excellent time management and communication skills
- Ability to work evenings, weekends, and holidays as needed
- Punctual, trustworthy, and detail-oriented
- Experience in delivery, courier, or customer-facing roles is an asset
Job Types: Full-time, Part-time, Casual
Pay: $17.60 per hour
Benefits:
- Flexible schedule
- Store discount
Work Location: In person
