Medical Office Assistant Position
Healthy Skin Centre – Surgical Dermatology and Cosmetic Dermatology
Healthy Skin Centre is a state of the art cosmetic dermatology centre. We provide the gold standard treatment in skin cancer surgery as well as BOTOX® Cosmetic, Xeomin®, dermal fillers, varicose vein treatments, sclerotherapy of spider veins, mole removal and advanced skin care with Skinceuticals, ZO and Neocutis product lines.
We are located in New Westminster, but our patients come from all over British Columbia including Vancouver, Burnaby, Port Moody, Coquitlam, Surrey, Delta, and White Rock.
We make a difference in people’s lives and love the work we do.
Our team currently has an opening for a permanent full-time front desk Medical Office Assistant for Monday to Friday day time hours only, no weekends, or evening shifts.
We are looking for a mature candidate with minimum three to five years of experience who has a passion for helping people and:
- Previous experience in reception, patient care coordinator (PCC) or customer service (Required)
- Previous experience in the cosmetic dermatology, dermatology or medical aesthetics industry (Required)
- Previous experience as a provider of Microneedling, IPL and Skin Care Consultations
- Proficiency in Windows Office (Required), Excel and Canva (Preferred)
- Sales Experience (Required)
- Outstanding communication and client rapport
- Possess a professional demeanor, polished and poised in appearance
- Strong Administrative skills
- Outgoing and welcoming personality
What we expect from you:
- Be the welcoming face of the clinic and provide five star service to our cosmetic patients and skincare clients
- Manage the patient registration process, loyalty programs, and electronic medical records.
- Billing and Invoice management.
- Maintain patient flow, wait times, comfort in waiting room area and room turnover.
- Schedule appointments and register new clients into the electronic record.
- Provide patient assistance in filling out consent forms and discussing treatment options.
- Answer telephones and provide patients answers to their questions regarding botox, fillers, PRP, peels, IPL, vein treatments, microneedling, mole removal and skincare.
- Work effectively both independently and in teams.
- Possess the eagerness to build and grow a business
- Participate in promotional and educational events
- Maintain patient privacy and confidentiality.
What you can expect from us:
- Close-knit and happy work team
- Flexibility and a healthy work-life balance
- Supportive management team
- Generous free staff treatments
- Skin care product discounts
- Continuing education opportunities
- Uniforms provided
- Comprehensive health and dental benefits
We offer a competitive salary commiserate with experience and health and dental benefits as well as the opportunity to work in a clean and positive environment with a team of professionals dedicated to curing skin cancer and healthy skin.
We thank all applicants for their interest however only those candidates being considered for an interview will be contacted. Please do not apply if you are not a Canadian Resident.
Pay: $22.00-$31.00 per hour
Benefits:
- Company events
- Dental care
- Extended health care
- Life insurance
- Vision care
Flexible language requirement:
Experience:
- Medical office: 3 years (required)
- Skin care: 2 years (preferred)
Work Location: In person
