Data Entry Clerk/ Receptionist
Prairie West Ice Cream is a Manitoba family-owned and operated business dedicated to producing high-quality ice cream products. Our plant is currently CFIA, BRC, and Peanut-free certified. Our plant produces several brands of ice cream in a variety of container sizes and is increasing our portfolio each year with new products and clients. Committed to excellence, we are looking for a detail-oriented and organized Data Entry Clerk to join our team. This role is ideal for someone who enjoys administrative work, data accuracy, and supporting daily business operations in a fast-paced manufacturing environment.
Duties & Responsibilities:
Data Entry & Record Management
- Accurately transfer data from source documents, reports, work orders, invoices, and other records into company databases, Excel spreadsheets, and Word documents, and communicate discrepancies or issues to relevant parties.
- Ensure purchase orders are entered accurately and in a timely manner, prioritize urgent orders, and communicate new orders to the team.
- Verify entered data for accuracy and completeness and correct any errors identified.
- Update and maintain electronic and physical records and filing systems.
- Organize, sort, scan, and file documents after data entry to maintain proper record retention and data security.
- Perform regular backups and assist in maintaining data integrity within company systems.
- Retrieve information and generate reports as requested, including month-end reporting, system changeover for finished product to next month and inventory, entering counts of stock and finished product data into the system.
Administrative & Customer Service Support
- Greet all internal and external customers courteously, determine their needs, and direct them to the appropriate person.
- Answer and direct phone calls and take messages when necessary.
- Monitor and respond to generic customer email inbox inquiries and route requests to the appropriate internal departments.
- Process a variety of paperwork and administrative documents.
- Notify corresponding employees when mail or packages arrive to ensure timely pickup or delivery.
- Communicate with employees or departments to collect, clarify, or confirm information as required.
- Coordinate annual CHEP pallet count.
Team & Workplace Support
- Maintain confidentiality of sensitive company and employee information.
- Work collaboratively with team members and various departments.
- Support office and operational administrative activities as assigned.
- Must comply with company GMP, HACCP, food safety, and workplace safety policies and procedures.
What We're Looking For:
- High school diploma or equivalent required.
- Minimum of 1 year of experience in data entry or related administrative experience preferred.
- Proficient in Microsoft Office Suite, particularly Excel and Word.
- Excellent keyboarding and data entry skills.
- Strong attention to detail with a high level of accuracy.
- Strong organizational, time management, and problem-solving skills.
- Excellent English communication skills, both written and verbal.
- Strong interpersonal and customer service skills with a professional attitude.
- Ability to effectively respond to inquiries and identify client or employee needs.
- Ability to manage repetitive tasks while maintaining accuracy and efficiency.
- Ability to work independently and collaboratively as part of a team.
- Highly motivated, dependable, quality-focused, and able to maintain confidentiality of sensitive information professionally and securely.
Apply Today!
If you are organized, detail-oriented, and enjoy supporting a team environment, please submit your resume and a cover letter outlining your relevant experience and skills to [email protected]. Only successful candidates will be contacted for an interview.
Job Type: Full-time
Pay: $17.50-$20.00 per hour
Benefits:
- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Vision care
- Wellness program
Flexible language requirement:
Application question(s):
- Are you proficient in Microsoft Office Suite, particularly Excel?
Experience:
- Administrative: 1 year (required)
Language:
Work Location: In person
