We are seeking an experienced and knowledgeable Automotive Service Advisor to join our team at a growing automotive dealership. The ideal candidate will have a passion for customer service and a strong understanding of automotive repair processes. As the first point of contact for our customers, you will play a crucial role in ensuring their satisfaction and trust in our services.
Duties:
- Greet customers promptly and professionally, providing exceptional customer service throughout their visit.
- Assess customer needs by listening attentively and asking relevant questions to determine the best course of action for their vehicle.
- Provide detailed explanations of services required, including repairs, maintenance, and any additional work needed.
- Maintain accurate records of customer interactions, service recommendations, and vehicle history.
- Collaborate with technicians to ensure clear communication regarding service requirements and timelines.
Requirements:
- Experience in a customer service role, preferably in an automotive dealership environment.
- Mechanical knowledge of automotive systems and repair processes is essential.
- Excellent communication skills with the ability to explain technical information clearly to customers.
- Ability to work in a fast-paced environment while managing multiple tasks efficiently.
- A positive attitude, strong work ethic, and commitment to providing outstanding customer service are essential traits for success in this role.
Join our team as an Automotive Service Advisor where your expertise will contribute to delivering exceptional service experiences for our valued customers!
Job Type: Full-time
Salary Range: $60,000.00-$80,000.00 or more based on experience
Benefits:
- Dental care
- Extended health care
- Life insurance
Work Location: In person
Job Types: Full-time, Permanent
Pay: $60,000.00-$80,000.00 per year
Benefits:
- Dental care
- Extended health care
Work Location: In person
