Western RV Country is looking for a full time parts advisor. The ideal candidate will be self motivated, process good computer skills, is effective in a team environment, has amazing customer service skills, and generally has a positive attitude.
Duties include:
- Assist in retail customer purchases
- Knowledge of the location of all parts and some knowledge of uses and installation techniques
- Ensure customer satisfaction through efficient and timely processing of parts orders within the guidelines of company policies and procedures and by checking parts availability
- Verify prices and enter orders into computer
- Analyze customer requests for parts, provide parts information and prices
- Ability to provide substitute parts information for obsolete/upgraded parts based on experience and outstanding orders
- Responsible for following up on back orders by checking with other parts personnel and sources to determine status of
- orders and provide answers to customers
- Establish a good relationship with distributors, dealers, service centers and consumers in order to notify them of parts availability and shipment dates determined by tracking orders and/or invoices
- Only qualified candidates will be contacted.
Job Types: Full-time, Permanent
Pay: $20.00-$23.00 per hour
Benefits:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Store discount
Experience:
- Automotive or RV Parts: 1 year (preferred)
Licence/Certification:
- Class 5 Drivers License (preferred)
Work Location: In person
