The Undergraduate Assistant is responsible for supporting the effective and efficient administration of the undergraduate programs within the Faculty of Arts and Humanities, under the direction of the Manager, Student Services and Undergraduate Program Chair. The role will act as a first point of contact and will provide information to students regarding admission processes, progression requirements, program eligibility, course selection, examinations and graduation requirements. The Undergraduate Assistant will act as a resource for faculty members, students, prospective students, parents, and the public providing guidance regarding University and faculty and departmental policies and procedures in response to inquiries, and providing referrals to other individuals or resources as required. The role will provide administrative assistance to leaders and committees, create and maintain student records, assist with generating data for reports, maintain and update program websites, facilitate undergraduate student award and scholarship processes, and assist the development of print materials for student recruitment activities.