Position Overview:
The Accounts Receivable & Collections Specialist is responsible for managing the full-cycle accounts receivable function with a strong focus on collections, credit management, and periodic cash flow reporting. Operating within a manufacturing environment, this role works cross-functionally with sales, supply chain, shipping, and operations teams to ensure alignment between invoicing, production, and customer payments. The position also provides support across accounts payable and general accounting functions as needed to ensure efficient and accurate financial operations.
Essential Responsibilities:
Accounts Receivable & Collections:
- Oversee full-cycle accounts receivable processes, including invoice generation tied to shipments, cash application, and collections
- Set up and maintain customer accounts within the Syspro ERP system, including credit evaluations, credit limits, and ongoing risk monitoring
- Actively manage aging reports and execute structured collection strategies to minimize overdue balances and improve cash flow
- Work closely with sales, and shipping teams to resolve invoicing discrepancies related to pricing, quantities, freight, or shipping documentation
- Liaise directly with customers and agents regarding billing, payment status, and dispute resolution
- Issue/process credit and debit notes related to returns, pricing adjustments, shipping discrepancies
- Maintain detailed and accurate accounts receivable records, including invoice registers and supporting documentation
- Ensure timely and accurate posting of customer payments and reconciliation of accounts
- Prepare and maintain the monthly accounts receivable trial balance and supporting schedules
- Develop and update monthly cash flow forecasts with a focus on receivables and collection trends
- Analyze aging reports and identify high-risk accounts, providing actionable insights to management
- Support month-end and year-end closing activities related to receivables
- Fulfill internal and external audit requirements, ensuring proper documentation and compliance
Accounts Payable & Cross-Functional Support (As Needed)
- Provide support to accounts payable operations as required, including processing supplier invoices related to raw materials, freight, and operational expenses, ensuring alignment with purchase orders and receiving documentation
- Assist with entry of supplier invoices into the Syspro ERP system and support the coordination of timely vendor payments in accordance with established terms
- Perform supplier statement reconciliations and collaborate with vendors to resolve discrepancies or payment inquiries as needed
- Offer cross-functional support across accounting, warehouse, and logistics teams to ensure accuracy and efficiency in financial and operational processes
- Collaborate with shipping and warehouse personnel to verify Bills of Lading (BOLs) and support accurate, shipment-based invoicing
- Assist in the distribution of customer invoices and maintain organized filing systems for financial, customer, and shipping documentatio
- Support daily cash receipts processing and related recordkeeping activities as required
- Work closely with senior accounts receivable and collections staff to address complex payment issues, discrepancies, and escalations
- Provide general administrative support, including opening and distributing incoming mail and ensuring timely handling of customer payments and supplier correspondence
- Contribute to ongoing process improvements and effective utilization of ERP systems and accounting procedures
Qualifications
- Bachelors Degree in Accounting, Finance, or a related field
- Strong understanding of accounts receivable processes, including invoicing, cash application, reconciliation, and trial balance maintenance
- Experience managing collections, including aging accounts, credit limits, and overdue balances
- Proficiency in ERP systems (Syspro or similar), including customer setup and financial transaction processing
- Knowledge of manufacturing, including shipment verification and invoice generation
- Ability to prepare AR reports, including aging summaries, cash flow inputs, and month-end reconciliations
- Strong cross-functional collaboration skills with warehouse, shipping, sales, and operations teams
- Effective problem-solving skills for resolving billing discrepancies, short payments, and customer disputes
- Strong communication skills for professional interaction with customers, vendors, and internal stakeholders
- High attention to detail with accuracy in financial processing, documentation, and audit support
- Strong organizational and time management skills to handle multiple priorities in a fast-paced manufacturing environment
- Experience with Syspro, Spindel, MS Office is a plus
Pay: $60,000.00-$65,000.00 per year
Benefits:
- Dental care
- On-site parking
- Paid time off
Education:
- Bachelor's Degree (required)
Experience:
- manufacturing accounting: 3 years (required)
- AR & Collections : 5 years (required)
Work Location: In person
