The YMCA Southwestern New Brunswick is working hard to address the critical issue’s facing the region; the health crisis, population decline, youth outmigration and child poverty. At the Y, we are striving to build a diverse and inclusive community where each person is valued for the unique perspectives and contributions they bring.
The Y offers a diverse set of programs at 20 locations in the city and surrounding municipalities. We are a community of 475 employees and 500 volunteers. If you don’t have a Y story yet – now is your opportunity to get involved. We invite you to come see what the power of belonging can do for you, your career and your community.
POSITION OVERVIEW
As a People & Culture Specialist you will play a critical role in strengthening the YMCA’s organizational effectiveness by providing advanced, hands-on HR support across the full employee lifecycle. This role operates with a high degree of independence and judgment, serving as a trusted advisor to leaders while ensuring consistent, compliant, and people-centred practices.
You will be working across multiple departments and stakeholder groups, the Senior Generalist balances operational execution with strategic contribution supporting workforce planning, employee relations, immigration, compliance, systems, and continuous improvement. This role is ideal for an experienced HR professional who thrives in complex environments, understands the realities of frontline operations, and is motivated by meaningful community impact.
KEY RESPONSIBILITIES
Employee Relations & Leadership Support
- Provide guidance and support to leaders on employee relations, performance management, attendance management, workplace conduct, accommodations, and conflict resolution.
- Support workplace investigations, performance improvement processes, and documentation.
- Interpret organizational policies and employment legislation to support sound decision-making.
- Build strong relationships with leaders while promoting consistent and people-centered practices.
Recruitment & Onboarding
- Lead full-cycle recruitment activities, including posting positions, screening candidates, interviewing, reference checking, and preparing offers.
- Coordinate onboarding activities to support a positive employee experience.
- Partner with leaders to identify staffing needs and workforce planning opportunities.
- Promote equitable, inclusive, and compliant hiring practices.
HR Systems, Reporting & Dayforce Administration
- Serve as a key resource for Dayforce administration, troubleshooting, reporting, and user support.
- Support system optimization, testing, process improvements, and implementation of new functionality.
- Develop reports, dashboards, and analytics to support operational and strategic decision-making.
- Maintain employee records and ensure data accuracy and integrity.
Compliance & Immigration Support
- Support compliance with employment legislation, organizational policies, and internal procedures.
- Assist with immigration-related processes, work authorization tracking, and documentation requirements.
- Support audits, reporting requirements, and policy administration activities.
- Identify opportunities to improve processes and reduce organizational risk.
Learning, Development & Continuous Improvement
- Support leader and employee training initiatives, including Dayforce training and system adoption.
- Develop and maintain process documentation, guides, and standard operating procedures.
- Contribute to change management initiatives and continuous improvement projects across the organization.
YMCA CORE COMPENTENCIES
All YMCA staff are expected to demonstrate the following competencies:
Commitment to Organization Vision and Values: Demonstrates and promotes a personal understanding of and appreciation for the mission, vision, strategic outcomes and values.
Participant focused: Commits to assisting each participant (child or adult) in the development of new skills in a fun and safe manner.
Self-Management: Works independently with minimal supervision.
Communication: Communicates in a thorough, clear and timely manner and supports information sharing and goal achievement across the YMCA.
Professionalism: Demonstrates by example, following all work place safety standards and policies.
Integrity: Demonstrates responsible behaviour at all times and maintains high ethical standards.
Service Oriented: Deliberately identifies and creates opportunities to enhance each and every individual’s YMCA experience.
WORKING CONDITIONS
- As a Full-Time Staff of YMCA of Southwestern New Brunswick staff person. Your hours of work and location may be adjusted due to programming needs. There is no guarantee of the number of hours worked within a work week.
- The YMCA of Southwestern New Brunswick has a Joint Health and Safety Committee which meets on a monthly basis to discuss health and safety within the workplace. Questions or concerns about your workplace must be brought forward to committee members.
- In this role, you will be required to work in an environment which is often busy with high levels of noise.
- As a YMCA of Southwestern New Brunswick staff person, you are responsible for your own travel to and from work.
- You are responsible for the member/client’s safety on a daily basis. You will be required to perform first aid and CPR when and if necessary and you are certified to do so.
- You will be responsible to follow and abide by YMCA Service that shines Standards, ensuring a clean and well-maintained Centre is required by all staff persons.
WHAT WE OFFER
- Professional Development: Ongoing training and skill-building opportunities.
- Perks: YMCA individual membership and Family membership taxable benefit, flexible hours
- Supportive Environment: Work with a team that values growth and career progression.
- Paid Vacation and Wellness Days.
- Benefits: Eligibility to enroll in the YMCA’s benefits and pension plan.
- Complimentary uniform
INTERSTED IN JOINING US?
Interested candidates are invited to apply with us online at Careers | YMCA of Southwestern New Brunswick. We ask all applicants to submit their cover letter and resume. The YMCA of Southwestern New Brunswick appreciates the interest of all applicants.However, only those selected for interviews will be contacted.
EQUAL OPPORTYBITY COMMITEMENT
We value the unique perspectives and contributions of each individual and are committed to building an inclusive, diverse workforce.
DUTY TO ACCOMMODATE
The YMCA is committed to creating inclusive and accessible environments for all. If you require an accommodation at any stage of the application or employment process, we encourage you to let us know so we can ensure equitable opportunities for all.
