About Us:
Clark Freightways is a leading BC-based freight carrier, privately owned and operated since 1957. Consistent practice of our founding values of Integrity, Accountability and Teamwork has helped us build our reputation as a reliable freight carrier, and a fair employer.
We are currently seeking a dedicated Receptionist to join our team. The successful candidate will be responsible for creating a welcoming environment for the company, its external and internal customers, and guests; directs, routes and coordinates business communication; and responds to inquiries.
What You’ll Do:
Reception
- Answers and directs all incoming calls in a polite, professional and timely manner
- Greets clients upon arrival, provides visitor orientation and connects them with the appropriate on-staff host
- Co-ordinates courier traffic, advises when parcels arrive and have delivered internally if required
- Monitors incoming general e-mail and directs to appropriate parties.
- Takes accurate and complete messages & ensures the message gets to the appropriate recipient
Truck Mail
- Receives, processes and sorts "Truck Mail" inbound from branches and agents for internal customers
- Completes truck mail delivery in Truckmate then signs and scans in POD image
Canada Post Mail
- Receives, processes and sorts all mail
- Copies and highlights all cheques for Accounts Receivable Department
- Runs a tape for deposit and provides to POD Clerk
- Assists with outbound mail
Keller Scan
- Compiles scanned forms by the month for filing.
Miscellaneous Duties
- Maintains neat and orderly reception area
- Assists with minor telephone programming issues as needed
- Maintains accurate internal extension list and Branch/Agent information
- Assists Customer Service Rep with company employee clothing program when required
- Assists Customer Service Rep with Union Gospel Mission support and programs when required
- Manages missing BOL image report
- Assists with Unbilled report
- Participates in Social Committee
Interdepartmental Assistance
- Assists with mail out of weekly invoices
- Provides Accounts Receivable Department with invoice reprints as required
- Assists various departments with administrative support as required
- Manages coffee inventory and PO
- Processes all credit card payments
- Performs other related duties as assigned
What You Have:
- Completion of a recognized post-secondary education in Business Administration or a related field, with two (2) years' experience in an office environment; or an equivalent combination of education, training and experience.
- Knowledge of Freight Industry preferred
- Experience with multi-line telephone system
- Advanced level use of the Microsoft Office suite of programs with basic to intermediate knowledge in Excel
- Demonstrated understanding of filing systems and file management
- Ability to work effectively as part of a team; collaborating with others to achieve goals and objectives
- Exceptional interpersonal and customer relations skills
- Positive attitude that communicates job related issues with a constructive, problem solving approach
- Excellent communication skills, both written and oral, in order to be effective in requesting and delivering information
- Highly organized with a proven ability to effectively prioritize work to meet deadlines
- Ability to work independently, problem solve and be attentive to details
- Ability to maintain a high degree of confidentiality and commitment to service excellence
- Ability to function effectively in a dynamic, fast paced environment
- Flexibility to work different shifts and overtime as required
Why Apply?
· Starting rate of $22.29 Per Hour
· Extended Health and Dental
· Life Insurance/AD&D
· Employee Assistance Program
· Employer matched RRSP
· Opportunity to work with a leading freight organization, proudly serving BC
Job Types: Full-time, Permanent
Pay: From $22.29 per hour
Benefits:
- Dental care
- Extended health care
- Paid time off
Experience:
- Administrative: 2 years (preferred)
Work Location: In person
