An established optical company with locations in Richmond and Burnaby is seeking a Store Manager / Licensed Optician who is passionate, driven, and committed to delivering exceptional results. As a manager, you will lead a high-performing team while ensuring an outstanding customer experience. This role offers opportunities to grow your leadership, sales, and optical expertise.
If you are looking for a career that fosters professional development and allows you to make a meaningful impact, this position is for you.
This company is an equal opportunity employer.
You must be a Licensed Optician in order to apply for this position.
Requirements
- Licensed Optician in good standing with the College of Health and Care Professionals of BC
- Minimum 1 year of retail or optical management experience (or 3+ years as a Licensed Optician)
- Strong leadership skills with the ability to motivate and develop a team
- Positive attitude and willingness to learn and coach others
- Excellent customer service and communication skills
- Ability to educate patients on lens options and address concerns; experience with premium lens brands is an asset
- Strong organizational skills and ability to manage store operations
- Passion for optics, eyewear, technology, and luxury products
- English speaking required, Chinese speaking (Mandarin or Cantonese) a plus
Responsibilities
- Lead and manage daily store operations to ensure efficiency and exceptional customer experience
- Support, train, and develop team members to achieve performance goals
- Assist patients with frame and lens selection based on prescriptions and lifestyle needs
- Perform and oversee eyeglass adjustments, repairs, contact lens fittings, and precise measurements
- Ensure all clinical and optical procedures meet professional standards
- Provide exceptional customer service and foster a welcoming, professional environment
- Manage scheduling, inventory control, and administrative duties (emails, phone calls, communication platforms, etc.)
- Achieve store sales targets and support client-building initiatives
- Collaborate with leadership to maintain operational excellence and uphold company standards
ABOUT THE COMPANY
This optical company is known for offering high-quality eyewear paired with advanced optical technology. With locations in both Richmond and Burnaby, the team prides itself on delivering precise visual solutions, exceptional customer service, and a curated selection of functional and stylish eyewear. The company is committed to innovation, professionalism, and continuous growth. More company info will be shared if you are selected for an interview.
Job Type: Full-time
Pay: From $30.00 per hour
Benefits:
- Dental care
- On-site parking
- Store discount
- Vision care
Education:
- Secondary School (preferred)
Work Location: In person
