In-Person | Eight Branches College of Eastern Medicine
15–30 hours/week | 4–5 shifts/week
$18-19/hour + wellness perks
At Eight Branches College of Eastern Medicine, we are seeking a friendly, organized, and detail-oriented Front Desk Administrator to join our team. This role is ideal for someone who enjoys working in a fast-paced environment, providing excellent customer service, and supporting both patients and practitioners.
As the first point of contact for patients, students, and visitors, you will play a key role in ensuring smooth daily operations across our Teaching and Professional Clinics
Job responsibilities:
Customer Experience
- Welcome every visitor with a professional appearance.
- Keep communication friendly, helpful, and focused on solutions.
- Manage the daily schedule and make sure patients move smoothly through the clinic.
- Answer incoming phone calls and email inquiries.
- Provide information about clinic services, treatments, and pricing to patients and visitors.
Daily Operations
- Manage appointment schedules across multiple clinics.
- Send appointment reminders and manage payment deadlines.
- Work with consultants on bookings, follow-ups, and invoicing.
- Conduct routine clinic walkthroughs to ensure treatment rooms, waiting areas, and common spaces remain clean and organized.
- Maintain adequate linen and supply inventory to support daily clinic operations.
Clinic Support
- Check patients in and ensure required intake forms and patient documentation are complete.
- Review phone messages, emails, and other communication, and notify physicians when needed.
- Share patient information with practitioners while maintaining patient confidentiality.
- Assist with other administrative tasks as assigned.
- Make sure all treatment rooms are clean and maintain a pleasant environment at all times.
Qualifications
- Previous reception, administrative, customer service, or healthcare experience preferred.
- Strong organizational and multitasking skills.
- Excellent verbal and written communication skills.
- Comfortable learning new software and scheduling systems.
- Ability to work independently and as part of a team.
Applications will be reviewed as they’re received – apply soon!
Job Type: Part-time
Pay: $18.00-$19.00 per hour
Ability to commute/relocate:
- Toronto, ON: reliably commute or plan to relocate before starting work (required)
Location:
Work Location: In person
