Overview
We are seeking a friendly and organized Optometry Clinic Receptionist/ Office Manager to join our healthcare team. The ideal candidate will be responsible for managing front desk operations, providing excellent patient service, and supporting the smooth functioning of our optometry practice. This role offers an opportunity to work in a professional environment dedicated to patient care and operational excellence. Prior experience in medical or dental office settings, along with proficiency in electronic medical records, is highly valued.
Responsibilities
- Greet patients warmly and check them in efficiently using electronic medical records systems
- Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages accurately
- Verify patient insurance information and update records accordingly
- Assist with patient check-out procedures and follow-up appointments
- Maintain organized front desk area and ensure all necessary forms are available and up-to-date
- Handle administrative tasks such as data entry, filing, and correspondence
- Support the clinic’s daily operations by coordinating with clinical staff and ensuring a seamless patient experience
Characteristics of a Successful Candidate
- Strong knowledge of medical terminology relevant to optometry or healthcare environments
- Excellent organizational skills with the ability to multitask effectively in a fast-paced setting
- Proficient in managing multi-line phone systems and providing exceptional customer service
- Office experience, including front desk duties and administrative support, is required
- Prior experience working with electronic medical records is a plus
- Ability to communicate in English, Mandarin and/or Cantonese preferred
- Available to work weekday and weekend shifts
What We Offer
- Competitive pay based on experience
- Flexible 4-day work week schedule
- Comprehensive training and ongoing support
- Professional and friendly team environment
- Opportunity to grow within a patient-focused healthcare practice
We are willing to train the right person. All inquiries will remain confidential.
If you are passionate about healthcare and eager to contribute to a team that values patient care, we encourage you to apply today!
Pay: From $18.25 per hour
Work Location: In person
