Faculty/Department Information Services Unit IS-Communication Infrastructure Employee Group URFA APT Collective Agreement Consideration Open with preference given to APT members. CUPE 5791 Job Family N/A Category Staff Number of Vacancies 1 Position Summary
Join the vibrant and forward-thinking community at the University of Regina, where innovation meets education. We are seeking a skilled and motivated Software Administrator to join our Information Services team, dedicated to advancing campus-wide communication networks.
Reporting to the Manager of File & Deployment Services, this position administers a wide portfolio of academic software including Microsoft 365 application used by employees and students. This includes software license renewals and contract tracking, assigning access to software, keeping abreast of application updates to understand applicability to the University, advising software owners of applicable changes, providing tier 2 support for Microsoft 365 and other software centrally managed by Information Services, and acting as a liaison between software owners, IS and vendors to resolve software problems.
What You’ll do:
- Software Champion: Be the key contact and resource for Microsoft 365 tenant licensing and configuration, as well as other Academic and Research software. Assist with software license renewals and purchases, and monitor usage of licensed software.
- Software Administration: Be the leader in managing M365 and administration of a range of other software applications, assisting with license updates, advising users on capabilities and pricing, as well as managing implementation for upgrades. Includes accessing vendor sites, downloading license files and installers, coordinating server license updates and managing distribution of license keys. Create and manage scripts for automating repeat tasks.
- Support and Troubleshoot: Act as liaison for software license issues, and as a support resource for technical software issues, which involves coordination and testing with IT Support, Desktop Support, Training and/or the Server team.
- Assessment and Auditing: Review and test software updates and improvements. Conduct thorough vulnerability assessments, audits, and compliance initiatives. Determine and advise impacts of software updates.
- Documentation and Innovation: Develop and document cutting-edge software administration practices, contributing to a continuously evolving software ecosystem.
- Plus More: Be ready to take on additional related tasks as assigned – your role is dynamic and essential to our success.
Why Join Us?
At the University of Regina, we’re more than just a campus – we’re a community!
Join our team and enjoy:
- Meaningful Impact: Your work directly contributes to creating a better environment for students, faculty, and staff by assisting the University in managing the arrangements with supporters that enrich the opportunities available to students.
- Work-Life Balance: We value your well-being and know your personal life is most important!
- Dynamic and Inclusive Workplace: We value diversity and inclusivity. You’ll be part of a team that celebrates different perspectives, backgrounds, and experiences, making every day an opportunity for personal growth.
- Competitive Compensation: We offer competitive compensation package to reward your talent.
If you are passionate about technology, possess the required skills, and are ready to contribute to the success of our vibrant university community, we encourage you to apply.
Position Requirements
What You’ll Bring to the Position:
- Bachelors degree in Computer Science, or related field; and
- 3 years relevant experience.
- An equivalent combination of knowledge and experience may be considered.
Skills That Will Ensure Your Success in this Role:
- Knowledge of computer operating systems, and ability to debug issues on Windows, MacOS and Linux.
- Understanding of computer security principals such as encryption, hashing, role-based access control and authentication principals
- Programming skills in languages like PERL, Python, or PowerShell to code scripts for repeating access control tasks
- Good knowledge of key M365 applications including Office productivity tools, Teams, and Sharepoint.
- Practical knowledge of computer networking and firewalls
- Strong technical skills with ability to test and troubleshoot license issues
- Ability to work independently and coordinate with other teams
- Good written and verbal communication skills
- Attention to detail to ensure licenses are managed and renewals are completed prior to expiry
Physical Demands Pay Grade APT 4 Salary Range $62,909 - $84,893 Annually Status Permanent Work Hours
As per APT collective agreement, Monday to Friday, 7.25 hours/day.
Duration (if Term/Temporary) Full-Time/Part-Time Full Time Preference Posting Target Posting
Additional Information
Job Close Date
03/04/2024
Special Application Instructions
Please note that preference will be given to APT Members.
We know imposter syndrome can get in the way, so please do not hesitate to apply. We would love to hear from you. Submit your application today!
Diversity Statement
The University of Regina is committed to an inclusive workplace that reflects the richness of the community that we serve. The University welcomes applications from all qualified individuals, including individuals within the University’s employment equity categories of women, persons with disabilities, members of visible minorities, Indigenous persons, individuals of diverse gender and sexual orientation and all groups protected by the Human Rights Code.
Competition Number
20240060A/S
