Overview
We are seeking a professional and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for visitors and clients, providing exceptional customer service while managing administrative tasks efficiently. This role requires strong communication skills, proficiency in office software, and the ability to handle multiple responsibilities in a fast-paced environment. Experience with medical or dental offices is a plus, but not required. The position offers an opportunity to develop your clerical and administrative skills within a supportive team setting.
Responsibilities
- Greet visitors and clients promptly and professionally, ensuring a positive first impression
- Manage multi-line phone systems, screen calls, and direct inquiries appropriately
- Schedule appointments and maintain calendars using Google Workspace or similar tools
- Perform data entry and maintain accurate records using Microsoft Office applications and QuickBooks
- Handle filing, document proofreading, and general administrative support tasks
- Assist with billing, bookkeeping, and basic accounting procedures as needed
- Provide excellent customer service by addressing inquiries and resolving issues efficiently
- Support medical or dental office operations by managing patient or client information securely
- Maintain a clean and organized front desk area to promote a welcoming environment
Experience
- Prior office experience preferred, especially in clerical or administrative roles
- Familiarity with front desk operations in medical or dental offices is advantageous
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
- Experience with QuickBooks or bookkeeping software is a plus
- Strong computer skills including data entry, proofreading, and document management
- Excellent phone etiquette with the ability to handle multi-line phone systems effectively
- Organizational skills with attention to detail and accuracy in record keeping
- Ability to multitask efficiently while providing outstanding customer support
- Previous experience in customer service roles is highly desirable
This position is integral to maintaining smooth office operations and delivering exceptional service to clients and visitors. We look forward to welcoming a dedicated professional who values organization, communication, and teamwork.
Pay: $16.10-$22.00 per hour
Work Location: In person
