PhoneBox in Vancouver, BC is looking for a Full-Time and Permanent Office/Backend administrator. PhoneBox provides affordable wireless plans to students and visitors to Canada since 2011.
Job Description
Operations Administrator
- Responsible for maintaining accurate inventory controls, including on-site SIM card storage across all network providers, monitoring the inventory and cancelled phone numbers, and preparing timely inventory reports.
- Identify and notify management of shortages or other problems that could impact order fulfillment.
- Help with the ongoing development of our own system and share suggestions and ideas to improve all or part of the features.
- Perform and record periodical internal and external audits and produce the current progress and status of the phone number inventory.
- Identify any missing or invalid workflow transactions and adjust phone numbers, SIM cards, and other inventory item counts in order to assure smooth product flow.
- Maintain precise execution of daily and periodical account changes, including plan change, phone number change, port-ins and port-outs, ownership changes, and others.
- Assist with ongoing team projects to support operational and business objectives.
Requirements
- Bachelor's degree in Business or equivalent.
- Detail oriented, organized, computer savvy and a multitasker.
- Ability to function well in a busy and high volume environment.
- Ability to work effectively, both independently and as part of a team.
- Ability to consistently offer professional and engaging customer service.
- Excellent math and accounting skills.
- Intermediate to advanced skills using a variety of computerized software packages such as Microsoft Office Suite.
Job Types: Permanent, Full-time
Pay: $19.00-$22.00 per hour
Benefits:
- Casual dress
- Dental care
- Extended health care
- Paid time off
- Store discount
- Vision care
Application question(s):
- Do you have a valid working visa that will not be expired at least within one year?
Experience:
- Administrative: 1 year (required)
Work Location: In person
