Business Systems Analyst - Hallifax
End Date: 30-Oct-2026 (May extend)
Location: This position requires 2-3 days onsite at client office in Hallifax (Canada)
Senior Business-Systems Analyst RBC Capital Markets (Canada) is looking for a Senior Business-Systems Analyst to join its e-Communications Surveillance Technology team in the Quantitative & Technology Services’ (QTS) Data, Cloud & Compute stream.As a Global Bank operating in Markets and Retail business, it is a regulatory requirement to perform surveillance of all communications channels within the bank. Compliance sponsored electronic communication surveillance program is implemented to avoid the risk of regulatory fines due to any non-compliance.The roadmap for this program includes expanding the current coverage to RBC’s multiple retail businesses that trade securities to meet the increasing regulatory expectations and scrutiny.What will you do?
- Partners with business stakeholders to elicit, analyze, and document workflows, process flows, data and document attribute requirements for Surveillance platform
- Apply various Elicitation Techniques to gather requirements and regularly maintain the backlog
- Translates requirements from various stakeholders into functional requirements for implementation of Development and Testing Teams
- Develop Subject Matter Expertise and an end to end understanding of the various business process that support Surveillance (Communication Archiving, channel interface teams, legal etc)
- Coordinate and partner with External Vendor + Internal development teams to build solutions for business needs
- Configure or provide Configuration Requirements to implement Data/Document/Orchestration Requirements in Smarsh (or equivalent surveillance SaaS vendor)
- Participate / Conduct or Coordinate User Acceptance Testing and Validation of Systems - e.g. Creation of User Test Scripts, Guided Walkthroughs with end users
- Investigate and provide root cause analysis to various Defects and Change requests
- Develop and maintain Training Materials for end users during System Roll out
- Collaborate with Cross functional teams to improve end to end system processes
- Participation in various Agile or Waterfall SDLC Rituals (e.g. scrum, grooming, retrospect, walkthroughs, etc.)
What do you need to succeed?Must HaveBusiness Analyst core skill set
- Strong Requirements gathering, elicitation, analysis, validation, documentation and maintenance skills.
- Understands the need to breakdown requirements into manageable chunks; Validates requirements with stakeholders
- Experience in using various elicitation techniques - and knows when/how to use the proper elicitation technique during requirements gathering sessions
- Experience in maintaining / grooming the backlog
- Experience in creating BRDs or FRDs or User stories, Creating process or Data flow Diagrams
- Experience in Stakeholder management
- Experience in Agile Business Analysis Tools such as JIRA, Confluence
- Maintaining Requirements Traceability
- Manifest an end to end understanding of a business process to understand business needs and identify areas of improvement
Systems Analyst core skill set
- Develops a good understanding of the end-to-end system flow that interacts behind a business process
- Experience in specifying and Articulating Process flows, Data Mappings, Systems interaction and Data integration requirements
- Partners with External vendor + Development teams to build solutions for business needs
- Partners with other technology partners within the bank to agree on Integration requirements - e.g. maintain data mappings, flow document
Regards
Ravi Sharma
[email protected]
470-348-7012
Pay: $50.00-$65.00 per hour
Work Location: Hybrid remote in Halifax, NS
