Healthcare Security Access Control Officer
Healthcare Access Control Officer
Position Summary The Healthcare Access Control Officer will play a critical role in ensuring the safety and security of patients, staff, and visitors by operating advanced AI-powered weapon detection systems at the entrances of larger and regional hospitals within NSHA. This position requires exceptional communication and customer service skills to provide a safe, welcoming environment while maintaining a strong security presence.
Position Details:
Position: Full-Time Security Guard
Site: Dartmouth General Hospital or Halifax Infirmary
Hours: Monday-Friday / 4 Day Rotation - 0700-1900/1900-0700
Payrate: $20.50
Key Responsibilities:
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Operate and monitor AI-based weapon detection and access control systems at designated hospital entry points.
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Engage with patients, visitors, and staff in a professional, courteous, and empathetic manner while conducting screening procedures.
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Respond to system alerts, conduct secondary screening when necessary, and escalate incidents according to NSHA security protocols.
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Provide clear directions, support, and reassurance to individuals passing through the access control process.
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Maintain accurate records of incidents, security breaches, and equipment performance.
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Collaborate with healthcare staff, security teams, and law enforcement partners as required.
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Uphold infection control and hospital safety policies while ensuring smooth traffic flow through entry points.
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Contribute to a culture of safety, respect, and inclusivity within the healthcare environment.
Prerequisites & Qualifications:
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Valid Security License (as per Nova Scotia regulations).
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Prior experience in healthcare security, law enforcement, or access control (preferred).
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Strong verbal communication, conflict de-escalation, and customer service skills.
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Ability to operate advanced security technology, including AI-based detection systems.
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Standard First Aid & CPRC certification (CSA Approved)
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Ability to remain calm, professional, and empathetic under pressure.
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Physically able to perform duties, including standing for extended periods and responding quickly to incidents.
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Certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB) are pre-requisites of this position. Prior training certifications may be accepted on a case-by-case basis
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Applicants lacking acceptable certifications can opt into Paladin's UoF/MOAB training program prior to their onboarding training to ensure they meet the requirements of the position
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Please be aware: The UoF/MOAB training is not paid as it is a pre-requisite; however, Paladin will cover all of the costs of the training with a 6-month commitment to the position/availability
Why choose Paladin?
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Opportunities for training and professional development.
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Competitive wage and benefits package.
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Free Uniforms
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Company paid Security license
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Dry cleaning & hemming/tailoring allowance
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Paid vacation & sick days
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Get paid your way with flexible daily pay options!
